Sr CRM Software Developer

• Executing strategies of Solution Architecture through the delivery of scalable capabilities supporting global business outcomes while taking into consideration the end-user, processes, technology, and data (transactional and analytical) aspects in the organization. • Partnering closely, and working collaboratively with architects, analysts, partners, and developers to drive scalable, maintainable, and high-performance solutions supporting world class marketing, sales and service organizations and leverage Hologic’s Salesforce investment. As a team, you will create suggestions and recommendations aligning with the IT investment strategy. • Designing, developing, configuring, and implementing solutions leveraging several enterprise platforms, including Salesforce, MuleSoft, Oracle, Azure, and AWS, supporting a variety of cloud applications, including Salesforce’s Marketing Cloud, Sales Cloud, Service Cloud, Health Cloud, Revenue Cloud, CPQ (Configure, Price, Quote), Field Service, Experience Cloud, Account Engagement, and MuleSoft Code Quality, Standards & Delivery Design, write, and maintain high-quality, scalable, and secure code for core application components. Follow and help enforce coding standards and best practices through regular code reviews and pair programming. Use modern development frameworks, tools, and CI/CD pipelines aligned with the solution’s technology stack. Solution Design, Architecture Input & Technical Feasibility Translate business and technical requirements into practical, well-structured solution designs. Evaluate existing codebases, services, and workflows to identify technical debt and areas for improvement. Build Proofs of Concept to validate technology choices, patterns, and integration approaches. Contribute to solution and component-level architecture, including sequence diagrams, data flows, and integration designs. Collaboration, Communication & Teamwork Collaborate closely with other developers, QA, DevOps, and architects to deliver end-to-end solutions. Work with product owners, business analysts, and other stakeholders to clarify requirements and constraints. Explain technical decisions, trade-offs, and risks to both technical and non-technical team members. Support and guide junior developers through code reviews, knowledge sharing, and informal mentoring. Testing, Quality Assurance & Performance Implement and maintain unit, integration, and automated tests to ensure code reliability and regression coverage. Work with QA engineers to triage, debug, and resolve defects across environments. Perform system and integration testing, assist with UAT, and ensure solutions meet performance and scalability requirements. Profile and optimize code, queries, and integrations to improve responsiveness and resource utilization. Risk, Compliance & Environment Management Identify technical risks (e.g., performance, security, scalability) and propose mitigation strategies. Implement secure coding practices and support compliance with security, SOX, GxP, and other regulatory requirements. Work with DevOps/Platform teams to maintain development, test, and production environments, including release management and tooling. Use static code analysis and monitoring tools to maintain code health and system stability. Documentation, Knowledge Sharing & Support Document APIs, services, data models, integration points, and key implementation details for developers. Write concise technical specifications and implementation notes that support ongoing maintenance and onboarding. Create or contribute to developer-focused runbooks, troubleshooting guides, and configuration documentation. Provide post-release support, debugging issues in production, and implementing fixes and enhancements as systems evolve. Requirements Bachelor's degree in engineering, Computer Science, Information Technology, Software Architecture, or related field 8+ years of experience working with software development teams (on-site and offshore) supporting integrations and customizations in a complex, enterprise-level environment. Experience in performing within the healthcare industry environment is preferred. Ability to independently solve complex IT issues. Experience in estimating development efforts and assisting in the development of project plans and knowledge of various implementation methodologies such as Agile/Waterfall. In-depth knowledge of enterprise systems and system integrations with the ability to see big- picture designs from basic specifications. Experience and understanding of Integration Patterns and API connections (specifically web API and the salesforce.com open API) and familiarity with AppExchange. Ability to manage time and workload on multiple projects/initiatives. Strong interpersonal skills. The ability to translate technical jargon into terms that business users can understand. Experience with CI/CD methodologies and Salesforce metadata structures and relationships. Other specialized knowledge Salesforce (Account Engagement | Sales Cloud | Service Cloud | Experience Cloud | Salesforce CPQ | Salesforce FS | Data Cloud) Well-Architectural Frameworks / Patterns / Anti-Patterns Salesforce Lightning Components, Apex, and Visualforce, Flows MuleSoft DevOps knowledge and appreciation of metadata complexities. Oracle Database / Cloud Solutions Microsoft Product Suite (Azure, O365) Visualized Thinking / Visio / Lucid Identity Management Complaint Handling & Management Regulatory Operational Models (SOX (Sarbanes Oxley), GxP, FDA, etc.) Data Migration