Administrative Support Specialist

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  Provide administrative support to the Inside Sales team, including scheduling meetings, processing sales documentation, and organizing internal communications

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  Assist with customer onboarding, order entry, and tracking of sales pipeline activities

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  Handle accounts receivable tasks, including invoicing, payment follow-ups, and maintaining accurate customer records

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  Answer high-volume phone calls and emails from customers and vendors, ensuring professional and timely responses

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  Update and maintain CRM systems and Excel spreadsheets for tracking leads, orders, and sales performance

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  Prepare and format reports, presentations, and documents as requested by sales leadership

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  Work closely with internal departments (logistics, service, finance) to coordinate and streamline customer delivery and installation processes

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  Troubleshoot customer inquiries and escalate issues appropriately

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  Help manage inventory and supplies related to sales documentation and promotional materials

• 2+ years of experience in an administrative, customer service, or sales support role

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Strong written and verbal communication skills

• Excellent time management and multitasking ability

• High attention to detail and accuracy in data entry

• Ability to work independently and as part of a collaborative team

• Be part of a high-performing sales team that values your contributions

• Access to ongoing training and professional development

At Pacific Office Automation, we’re proud of our inclusive workplace. We believe our employees' diverse backgrounds and experiences drive our innovation and success. We are committed to creating an environment where all voices are heard and respected.

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