Senior AI Automation Engineer – Integrations

Step into the world of Forever New, where fashion meets innovation. As one of Australia’s leading global fashion brands, we’ve grown from our Melbourne roots to over 450 stores worldwide with a thriving online presence. Our success is driven by our passionate community of creative thinkers, retail experts, and forward-looking innovators who bring our vision to life - to make it her moment.

At Forever New, we’re not just designing beautiful fashion; we’re building smart, data-driven solutions that power exceptional customer experiences and informed decision-making. Join us as we continue to evolve our BI, Data & Integrations team and shape the future of retail through insight, innovation, and technology.

The Senior AI Automation Engineer – Integrations is responsible for accelerating integration delivery and legacy modernisation using AI-assisted engineering across FN’s integration technology stack, with hands-on delivery using .NET, C#, and Azure integration services. 

You will uplift the maturity and supportability of the Azure integration platform by improving resilience, observability and operational controls. You will operate in an agent-led delivery model where AI agents are trusted to execute meaningful implementation work under human supervision, with emphasis on outcomes, quality controls, and repeatability rather than approval of every step.

In this newly created role, you will support FN’s early adoption of AI by introducing repeatable, supervised delivery patterns and progressively embedding them into day‑to‑day engineering and operational practices.

As our Senior AI Automation Engineer – Integrations you will also contribute integration domain SME insight, reusable patterns, and delivery learnings into FN’s enterprise AI standards and guardrails through established architecture and governance forums.

GET EXCITED TO:

• Design and deliver end-to-end integrations using approved patterns and AI-assisted engineering.
• Build and maintain integration components using .NET and C# aligned to Azure integration services.
• Ensure integration solutions are consistent, maintainable, and aligned to enterprise standards.
• Assess legacy integrations and support refactor/rewrite into supported languages and target patterns.
• Use AI-assisted approaches to accelerate modernisation while maintaining correctness and operational safety.
• Improve documentation, traceability, and maintainability of modernised integration assets.
• Improve middleware operational maturity including logging, monitoring, alerting, retries, error handling, and sequencing.
• Establish and uplift operational controls to improve reliability and reduce support effort.
• Contribute to integration runbooks, support processes, and incident response improvements.
• Reduce recurring incidents through standard patterns and engineering improvements.
• Ensure integrations are resilient, observable, and supportable in production environments.
• Monitor and continuously improve integration performance, reliability, and operational transparency.

• Proven experience delivering enterprise integrations in production environments.
• Strong hands-on experience with .NET and C#.
• Strong experience with Azure integration and middleware services.
• Experience implementing resilience and operational support patterns (monitoring, alerting, retries, error handling).
• Experience modernising/refactoring legacy integration solutions.

• Strong analytical and problem-solving skills
• Results-driven with excellent organisation and prioritisation abilities
• Calm, adaptable, and effective in fast-paced environments
• Proactive mindset with strong initiative and accountability
• Commercially astute with sound business judgement
• Collaborative communicator, able to engage technical and non-technical stakeholders
• Excellent written and verbal communication skills

Whether we’re innovating behind the scenes, collaborating across global teams, or styling our customers in store, these values guide everything we do:

• Think Customer
• Respect for All
• Keep it Simple
• Take Responsibility
• Act with Pace

Join Forever New and play a key role in shaping a modern, data-driven retail business.
Be part of a brand where fashion meets innovation and help us make it her moment.

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