Senior Developer Advocate

We are hiring a Senior Developer Advocate to join our small but mighty Developer Relations team. We’re a group of practitioners turned educators who cover incident response, operational resilience and reliability, and increasingly the question of what changes when AI agents are participating in incidents rather than just observing them. We'd rather hire someone with opinions about this than someone waiting for a position to be handed to them.

The shape of this work has shifted along with the rest of the industry, and we're still figuring out what good advocacy looks like under those conditions. You'd be figuring it out with us, while bringing your observations back to the table internally as a subject matter expert, through strong relationships across the organization. Expect to spend most of your time making things (writing, building, presenting) and participating in the places developers actually are.

• →Build: Sample apps, integrations, and demos against the PagerDuty API, including ones that exercise our AI and agentic capabilities.
• →Write: Technical content for practitioners: tutorials, deep dives, teardowns, and strong technical opinions.
• →Speak: Conference talks, meetups, webinars, podcasts, and video content. You'll get CFP support and coaching to manage your pipeline of ideas.
• →Show Up: Participate in the PagerDuty community and external spaces where operations, reliability, and AI engineering are discussed, and support developer events run by your teammates.
• →Route Feedback: Get signals back to internal teams with actionable context attached.
• →Enable Others: Build and maintain systems that let engineers, product marketers, and community champions speak and write well to scale advocacy.

• Experience in developer advocacy, developer relations, community, solutions engineering, support engineering, SRE, or another technical role accountable to developers.
• Demonstrated technical credibility with live demonstrations and real-world execution.
• Experience carrying a pager and opinions about what good looks like in incident management and reliability processes, especially with AI in the mix.
• Proficiency in 1–2 programming languages, familiarity with APIs, and the ability to quickly get productive in unfamiliar environments.
• A public body of work (e.g., writing, talks, demos, code repositories, videos, or streams).
• Strong written and verbal communication skills across multiple formats.
• Active participation in technical developer communities.
• Willingness to travel up to 25% of the time for conferences, meetups, and team gatherings.

• Experience engaging with security-conscious or compliance-heavy developer audiences.
• Hands-on experience working with AI agent frameworks or modern AI tooling.
• Experience running production systems at scale.
• Track record of contributing to open source projects.
• Prior customer-facing experience in technical support or solutions engineering.

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

• Competitive salary
• Comprehensive benefits package 
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

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