Assistant F&B Server - Banquets

JOB SUMMARY

Main Duties/Responsibilities:

• To offer guests of the banquet an enjoyable, expertly served beverage/dining experience for all events

• To anticipate and service of guests' requirements before requests is necessary

• To serve and clear food and beverage items in an unobtrusive and professional manner

• To be familiar with the beverage service including stemware used and appropriates garnishes

• To complete opening and closing side work as assigned and has all tables set according to standard

• To utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings

• To carry trays, bus and reset tables with linen, china, glass and silver

• To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars

• To ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved

• To service all needs for private dining room or private function

• To report any accident or guest complaint immediately, no matter how minor, to a manager

• To recognize and address potential disruptive or undesirable guests

• To respond properly in any hotel emergency or safety situation

• To move tables and chairs

• To breakdown any buffets, displays or side stations when needed

• To clean service area when needed

• To perform other tasks or projects as assigned by hotel management

• To ensure equipment, linen and related inventories are well planned

• To serve a dish to guests while explaining the contents and preparation

• To provide water, bread and butter service throughout the meal to guests

CANDIDATE PROFILE

• Minimum of 1 year experience or an internship in a similar capacity or in private dining or private lounge

• Worked previously in F&B service

• Ability to work under pressure

• Capacity to work long hours

• Customer care

• Multi-tasking skills

• Fluent in spoken and written English