Pathward, N.A.
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Employee Relations Advisor

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OtherEmployee Relations
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Quick Summary

Key Responsibilities

Manages employee relations across multiple business groups to assist employees and managers in resolving issues and grievances.

Technical Tools
OtherEmployee Relations

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role

~1 min read

Responsible for working with leaders, managers and employees to provide conflict resolutions between employees, managers and leaders in employee relations scenarios. Partners with P&C team for oversight of P&C policy adherence. Partners with leaders, Business Partners and managers to provide effective coaching to drive feedback and best practice performance management principles across the organization.

Responsibilities

~2 min read
  • Manages employee relations across multiple business groups to assist employees and managers in resolving issues and grievances.
  • Conducts thorough and timely workplace investigations in accordance with company's methodology, and complies with all applicable laws.
  • Maintains the company's employee case management system to ensure detailed documentation of employee relations matters.
  • Communicates, ongoing and timely, with all parties during investigation process.
  • Provides guidance in situations requiring conflict resolution, policy/procedure interpretation, performance management, position eliminations and other terminations, disciplinary actions, and other issues representing significant risk to the organization.
  • Provides rigorous data analysis and reporting solutions based on business needs.
  • Integrates and partners with People Business Partners and Legal team to implement solutions.
  •  Works with the business on highlighting key trends in employee relations and actively drive training, systems and process improvement.
  • Independently owns large-scale, company-wide projects delivered on time, that improve frontline partner experience.
  • Produces high quality written communications that concisely analyze problems and recommend appropriate solutions.
  • Designs and delivers highly engaging training sessions.
  • Other duties as assigned.
  • Bachelor's degree or equivalent education and work experience.
  • Typically, 8+ years with bachelor's or equivalent.
  • Collaborates
  • Manages Conflict
  • Action Oriented
  • Communicates Effectively
  • Interpersonal Savvy
  • Compassion

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $86,000 – $145,000

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward's Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Requirements

~1 min read

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

Location & Eligibility

Where is the job
Worldwide
Fully remote, anywhere in the world
Who can apply
Same as job location

Listing Details

Posted
May 28, 2026
First seen
May 28, 2026
Last seen
May 29, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
69%
Scored at
May 28, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Pathward, N.A.
Pathward, N.A.
greenhouse
Employees
3k+
Founded
1954
View company profile
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Pathward, N.A.Employee Relations Advisor