Sr Product Manager

• →Own and prioritize the roadmap for your product (a digital experience in provider offices/DOOH, driven by passive and/or interactive content and tools). Work with your cross functional team and partners to define and frame customer problems that are worth solving. Help create strategy and then translate it into meaningful product bets that align with PatientPoint’s mission and OKR’s. 
• →Be the expert for a product space. Stay informed of industry trends, emerging technologies, and best practices to ensure PatientPoint remains at the forefront of DOOH and point of care experiences.
• →Measure Outcomes, Not Output. Define success using meaningful KPIs tied to customer behavior and business value. Help the team interpret performance data, learn quickly, and iterate accordingly.
• →Drive structured product discovery. Leverage your deep experience/toolkit of discovery tactics, and your partners in design and engineering, to test, validate and de-risk ideas.  Tactics may include user interviews, prototyping, data, or various testing methodologies.
• →Define and monitor success metrics for your projects and the outcomes that your roadmap delivers. Create and leverage data and insights to understand what’s happening in your product, how it ties to business value, and to craft compelling rationale for planning and readouts.
• →Prioritize and effectively manage expectations. Gather input from your team and working group to inform your perspective, and then prioritize aggressively to focus the team’s energy on the most impactful work. 
• →Champion Cross-Functional Collaboration. Work fluidly with stakeholders across Product Marketing, Content, Data, Sales, Legal, and Customer Success. Ensure alignment without losing momentum.
• →Elevate the Voice of the Customer. Serve as the conduit between the customer and the business. Use empathy, insight, and curiosity to deeply understand user needs and behaviors.
• →Mentor junior team members. Support junior PMs or associate team members (as a peer) by modeling strong product practices, offering feedback, and contributing to a high-performing product culture.

• Bachelor’s degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field
• 5+ years of experience in product management, product development, or a related field.
• Demonstrated success leading empowered product teams to meaningful outcomes.
• Strong discovery skills—able to validate ideas before investing heavily in delivery.
• Experience with A/B testing, experimentation frameworks, and hypothesis-driven development.
• Strong data literacy and deep experience leveraging data to influence product decisions
• High business acumen and comfort navigating technical tradeoffs with Engineering partners.
• Excellent communication and storytelling skills; can align execs, partners and engage teams.
• Fluency with modern product tools (Jira, Confluence, Looker, Mixpanel, Figma) and Agile methodologies.

• MBA or related Masters degree.
• Technical proficiency with analytics and management tools such as Salesforce, JIRA, Looker, and SQL.
• Experience in a regulated product environment such as healthcare (ex. navigating data consent and content targeting).
• Previous experience with DOOH platforms such as BroadSign, SignageOS, or similar.

• You can move between strategy and execution with ease - connecting the “why” to the “what” and “how.”
• You are able to see the field, from competitive teardowns to internal opportunities, and define the path toward transformational product growth. You don’t just ship features - you solve real problems and prove it with data.
• You are self-sufficient in defining the right metrics to track in an unstructured environment, and proficient in pulling the data you need with minimal support.
• You’re a trusted partner to engineers, designers and business partners, and know how to co-lead with humility and clarity. You are able to model and mentor product management best practices within your peer group.
• You are able to mature processes, measurement and product capabilities with some degree of autonomy, connecting dots across the portfolio.
• You advocate for the customer without losing sight of business constraints.
• You lead through influence and foster accountability without command-and-control tactics.
• You thrive in ambiguity, drive momentum, and keep teams focused on outcomes.

Base Salary Band: $133,900 - $198,400

About PatientPoint: 
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com. 

Latest News & Innovations: 

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What We Offer: 
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.