Payjoy
Payjoy2d ago
New

Data Analyst Customer Experience

MexicoMexico·Mexico CityFull-Timemid
Customer SuccessCustomer Experience
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Quick Summary

Overview

Individual contributor that will be elaborating creating dashboards to identify insights and patterns to improve customer experience across differente line of business.

Technical Tools
Customer SuccessCustomer Experience
  • Individual contributor that will be elaborating creating dashboards to identify insights and patterns to improve customer experience across differente line of business. 

  • Will follow continuous improvement methodologies across different verticals to minimize costs and improve CX. 

  • Create live dashboards to understand data and track trends. 

  • Robust understanding of SQL and Python.

  • Effectively communicate with other verticals’ stakeholders such as product, HR, CX to unblock bottlenecks.

  • Bachelor's degree in business, engineering, finance, or product management.

  • Experience in customer experience.

  • Experience in SQL and Python.

  • Lean Six Sigma Certification.

  • English C1. (Recommended but not required). 

  • Experience in data analyses and flow diagrams.

  • 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.

  • Life insurance.

  • Phone finance, Headphone, home office equipment and wellness perks.

  • 30 days of Christmas bonus

  • 20 days paid Vacation

  • 50% Vacation premium

  • $2,000 MXN monthly grocery coupons

  • $2,000 USD annual Co-working Travel perk

  • $2,000 USD annual Professional Development perk

  • Catered lunches

  • Location & Eligibility

    Where is the job
    Mexico City, Mexico
    Hybrid — some on-site time required
    Who can apply
    MX

    Listing Details

    Posted
    August 31, 2026
    First seen
    September 2, 2026
    Last seen
    September 3, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    68%
    Scored at
    September 2, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Payjoy
    Payjoy
    lever
    Employees
    3k+
    Founded
    2015
    View company profile
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    PayjoyData Analyst Customer Experience