Convention Services Manager

• The Convention Services Manager must be ready to wear multiple hats and will work cohesively and provide organizational support to the sales and catering team during the initial booking process.
• This person will serve on site group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes.
• Maintain & log all client communications.
• Attend the weekly Revenue Management, Sales and Group Pickup Meetings.
• Work closely with the Sales Managers to ensure client satisfaction.
• Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
• Have acquired knowledge with the ability to upsell clients.
• Able to conduct hotel site inspections and client presentations.
• Resourceful skills to provide set-ups, menus, and functions for groups.
• Ability to produce artistic and innovative menus while working closely with the Executive Chef on pricing specialty menus.
• Work closely with banquet department on operations and event execution, ability to consistently deliver flawless events.
• Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders.
• Monitor group room blocks and pick-up, generate detailed resumes for the operating departments.
• Ability to work with outside vendors to ensure client satisfaction for all events/groups.

• Must be able to convey information and ideas clearly, both oral and written.
• Must work well in stressful, high-pressured situations.
• Must be able to work with and understand financial information and data, and basic arithmetic function.
• Must be able to prioritize departmental functions to meet due dates and deadlines.

• Long hours sometimes required.
• Light work-exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to sit for a long period of time.

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• Bachelor's Degree preferred or equivalent combination of education and experience.
• 1+ years of Convention Services Coordinator or relevant experience required.
• Sales/Brand systems preferred.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.