Demand Planning Analyst

As the Demand Planning Analyst, you will play a critical role in ensuring Pearce Services has the right resources in the right place at the right time to support more than 200,000 preventive maintenance and repair jobs annually. Reporting to the Manager of Business Operations, you will develop demand forecasts that drive workforce planning, operational execution, and financial forecasting.

Working closely with Operations, Finance, and Business Operations, you'll transform operational data into actionable insights that improve forecasting accuracy, optimize staffing levels, and strengthen cost discipline. You'll partner daily with Operations leaders while collaborating with the Headcount Analyst, Costing Analyst, and Revenue Manager to ensure business plans align with customer demand and organizational objectives.

• Develop short- and medium-term forecasts for preventive maintenance and repair demand across regions, markets, and service lines.

• Analyze historical trends, seasonality, customer demand, and operational inputs to improve forecast accuracy.

• Maintain rolling demand forecasts and update plans based on changing business conditions.

• Identify demand variability, operational risks, and capacity constraints, communicating recommendations to Operations leadership.

• Support planning for equipment rentals and other operational resources tied to forecasted job volumes.

• Partner closely with Operations leaders to understand field execution, scheduling constraints, and workload requirements.

• Participate in weekly and monthly business planning meetings to align operational priorities with forecasted demand.

• Identify recurring operational trends and recommend process improvements to increase efficiency and resource utilization.

• Support continuous improvement initiatives focused on demand planning and operational execution.

• Partner with the Headcount Analyst to translate demand forecasts into staffing requirements.

• Collaborate with the Costing Analyst to ensure projected job volumes are accurately reflected in labor, equipment rental, and operational cost models.

• Work with the Revenue Manager to align operational demand with pricing assumptions and revenue forecasts.

• Ensure operational plans remain aligned with financial objectives and business strategy.

• Develop and maintain demand planning dashboards, KPI reporting, and operational analytics for Operations and Finance leadership.

• Monitor forecast accuracy and analyze variances between planned and actual workload.

• Provide actionable recommendations to improve forecasting accuracy and operational performance.

• Perform ad hoc analyses related to service expansion, market trends, seasonal demand, and operational capacity.

• Bachelor's degree in Business, Finance, Operations Management, Supply Chain, Economics, Analytics, or a related field.

• 0–3 years of experience in demand planning, operations analytics, financial analysis, supply chain, or another analytical business function.

• Strong analytical and quantitative problem-solving skills.

• Advanced proficiency in Microsoft Excel or Google Sheets, including formulas, Pivot Tables, charts, and data analysis.

• Strong organizational skills with the ability to manage multiple priorities.

• Excellent written and verbal communication skills.

• Ability to work collaboratively across Operations, Finance, and Business teams.

• Experience supporting high-volume operations such as field service, maintenance, logistics, manufacturing, or telecommunications.

• Exposure to forecasting, workforce planning, capacity planning, or demand planning.

• Experience supporting budgeting, financial planning, or operational planning processes.

• Familiarity with Power BI, Tableau, or other business intelligence tools.

• Experience working with ERP or workforce management systems.