Assistant Property Manager - Roswell, GA

United States·Alpharettamid

OtherAssistant Property Manager

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Quick Summary

Key Responsibilities

Manage resident accounts, including balances, payments, adjustments, and account reconciliation Monitor delinquency and complete consistent collection follow-up Prepare late notices, payment demands,

Technical Tools

OtherAssistant Property Manager

Responsibilities

~2 min read

→Manage resident accounts, including balances, payments, adjustments, and account reconciliation
→Monitor delinquency and complete consistent collection follow-up
→Prepare late notices, payment demands, legal documentation, and eviction-related paperwork as required
→Maintain accurate documentation of collection activity and resident communications
→Assist with monthly financial reporting and research account discrepancies as needed
→Manage lease renewals, renewal documentation, and resident retention efforts
→Review move-in and move-out documentation for accuracy and completeness
→Assist with final account statements, charges, credits, and deposit dispositions
→Respond to resident account questions and resolve concerns professionally and timely
→Maintain accurate resident files, records, and documentation
→Assist with lease administration and ensure documentation complies with company policies and Fair Housing requirements
→Support the community manager with daily operational and administrative responsibilities
→Assist with invoice processing, vendor documentation, and other property-level financial responsibilities
→Review reports and follow up on outstanding operational items
→Maintain appropriate confidentiality when handling resident, employee, and financial information
→Communicate professionally with residents, prospects, vendors, coworkers, and leadership
→Work collaboratively with the leasing and maintenance teams to support overall community performance
→Maintain clear ownership of assigned responsibilities while supporting the team when additional assistance is needed
→Follow established communication, escalation, and approval procedures
→Demonstrate sound judgment when handling resident concerns and sensitive situations
→Meet established deadlines and maintain organized records
→Participate in property inspections, resident events, and other community initiatives as needed
→Assist the community manager with additional duties necessary to support the property's operational and financial goals

Requirements

~1 min read

Minimum 3 years of multifamily property management experience preferred
Previous assistant manager or similar property management experience strongly preferred
Strong experience with resident account management, collections, delinquency, and lease administration
Working knowledge of multifamily accounting and property financials
Strong written and verbal communication skills
Excellent organization and attention to detail
Ability to prioritize multiple responsibilities and meet deadlines
Strong problem-solving and conflict-resolution skills
Ability to receive direction and feedback professionally and implement changes when needed
Demonstrated ability to work collaboratively within an onsite team
Knowledge of Fair Housing requirements and multifamily industry practices
Bilingual Spanish/English skills preferred