Medical Education Coordinator

Penumbra’s Medical Education team designs and delivers innovative programs that equip healthcare professionals with the knowledge and skills needed to effectively use our technologies in treating some of the most devastating diseases.

 

The Medical Education Coordinator is a key member of this team, supporting both program execution and operational initiatives across a high volume of educational activities. This role is ideal for a detail oriented, highly organized professional with a background in administrative support, logistics coordination, and technology enabled workflows. The position is primarily onsite, five days per week, providing hands on, day to day operational support to multiple team members and programs.

 

This person plays a central role in ensuring programs are executed smoothly from planning through post program reconciliation. This includes managing logistics, materials, travel coordination, data entry, and compliance requirements with a high level of accuracy and efficiency. The role requires the ability to balance competing priorities in a fast paced environment while maintaining strong attention to detail, responsiveness, and accountability. Success in this position requires comfort working across multiple software platforms, a proactive and solutions driven mindset, and the ability to take ownership of processes and projects while collaborating closely with the broader Medical Education team.

 

• Support the Medical Education team across both program execution and operational initiatives, providing critical back-end support to ensure programs operate efficiently and at scale

• Assist with the planning, coordination, and execution of medical education programs, including preparation, shipment, and reconciliation of materials and equipment

• Monitor and support physician and attendee travel arrangements, ensuring accuracy, timely booking, and reconciliation

• Maintain and improve packing room processes, including inventory management before and after events

• Coordinate program logistics, including nametags, materials, and shipment of supplies to event sites

• Create and manage program materials using event management platforms, including invitations, save-the-dates, and program landing pages

• Provide accurate and timely data entry across systems, including event management and compliance platforms

• Input and manage attendee information in sign-in and tracking tools to support field visibility and reporting

• Support post-program reconciliation processes, including reimbursement documentation and tracking

• Support Continuing Education (CE) program logistics, including certificate creation, distribution, and communication

• Monitor CE platforms (e.g., Virtual Badge) to ensure accurate and timely certificate delivery

• Coordinate submissions and communication with accrediting organizations (e.g., ASRT, ARRT, BRN, AOTA)

• Respond to internal inquiries related to CE programs and requirements

• Travel as needed to support onsite program execution, including setup and breakdown

• Maintain program calendars and support internal visibility across teams

• Ensure program data, documentation, and processes align with company policies and external reporting requirements, including Sunshine Act reporting

• Verify accuracy of system settings and ensure appropriate visibility and access for internal stakeholders, including sales teams

• Identify opportunities to improve workflows, systems, and processes across the Medical Education function

• Take ownership of assigned projects and processes, working independently while collaborating cross-functionally

• Partner with internal teams including sales, marketing, compliance, and operations to ensure alignment and successful execution

• Support a culture of compliance by ensuring accuracy and integrity across all program-related activities

• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.

• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.

• Ensure other members of the department follow the QMS, regulations, standards, and procedures.

• Perform other work-related duties as assigned

 

• Bachelor's degree with 1+ years of relevant administrative experience, or an equivalent combination of education and experience.

• Highly organized with attention to detail

• Project management skills

• Experience working in an administrative capacity with commercial teams (marketing and/or sales) desired.

• Excellent oral and written communication skills, strong interpersonal and teamwork skills required.

• High level of competence in Microsoft Office tools (Word, Excel, and PowerPoint).

• Also required are excellent organizational skills and the ability to prioritize assignments while handling various projects simultaneously.

• Highly adaptable, quick learner with tech savvy skills.

• Medical device industry experience helpful but not required.

 

General office environment. Ability to be in the office 5 days a week as needed to support programs. Requires some lifting and moving of up to 25 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.

 

We offer a competitive compensation package plus a benefits and equity program, when applicable.  Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.