Global Head of Partner Programs

Lead the strategic overhaul of the Pigment Partner Network. Map the entire partner lifecycle jointly with RevOps from recruitment and onboarding to certification and co-selling, ensuring a "frictionless" experience that attracts the world’s best firms.

Design and manage a multi-track program (Services, Technology, Data, and "Powered-by-Pigment") that governs the partner lifecycle globally. Transition current tiers into a sophisticated competency-based network modeled after industry gold standards.

Own the roadmap for the Partner Portal. Partner with RevOps and Marketing to transform it into a high-utility engine for deal registration, automated lead distribution, and real-time performance analytics.

Design and implement creative, high-ROI incentive structures, including referral fees, co-marketing funds (MDF), and specialized incentives for partners building proprietary models on Pigment.

Act as the "glue" between Sales, Marketing, Legal, and Product. Ensure the partner program is deeply integrated into Pigment’s go-to-market engine and that our Sales team knows exactly how to co-sell with our ecosystem.

Establish a Partner Quality Scorecard. Monitor implementation health and customer NPS for partner-led projects, ensuring every engagement meets the "Pigment Standard."

Own the global partner communications strategy, including in-person Partner Days, webinars, monthly newsletters, and scalable enablement assets to drive engagement and consistent messaging.

8+ years of experience in Partner Programs or Channel Operations, with a proven track record of designing and rolling out global partner networks at high-growth B2B SaaS leaders 

4+ years working with "Business of Partnerships" and can build financial models showing how ecosystem investments yield material revenue growth.

You thrive in fast-paced environments and excel at influencing stakeholders across time zones and departments without formal authority.

Deep expertise in the modern RevOps and Partner tech stack (Salesforce, Crossbeam, and PRM platforms like PartnerStack/Allbound).

The Pigment Mindset: You are comfortable with ambiguity, thrive in "build mode," and possess "Ambition with Humility."

Proven track record of scaling a partner program from initial setup to a global, multi-million dollar transaction engine.

Experience managing a program that spans multiple partner types: Global SIs, Boutique Consultancies, and Technology Alliances.

Superior communication and executive presence to engage with C-suite stakeholders both internally and externally.

Understanding of the FP&A/EPM (Enterprise Performance Management) or Business Intelligence landscape.

BA/BS degree required; MBA preferred.