Development Manager

We believe that everyone deserves access to the very best healthcare and have made an explicit commitment to Māori and our communities to improve equity of health and wellbeing, in accordance with Te Tiriti o Waitangi. We have also made an equity commitment to our Pasifika population.

We are not a typical Primary Health Organisation. We exist to make it easier for people to stay healthy, and you can see this in the work we do to simplify access to primary healthcare and address equity barriers. Guided by a shift towards proactive care and with a focus on wellness, we think outside the box and we’re not afraid to innovate in our space! What we do each day is more than just a job, and that creates an energy which is contagious. We’ve created an incredible working environment full of experienced and engaged people, and as one of our superstars moves on to an exciting new challenge, we’re looking for the next champion to join us as a Development Manager.

Visit www.pinnacle.co.nz to find out more about the Pinnacle group. 

Te whiwhinga mahi: The opportunity 

At Pinnacle, we are preparing for the future. To effect change across the network, the Development Manager will play a key role, working alongside District Managers, general practice and/or clusters of practices and extended care teams, in helping to identify, plan and deliver development projects/initiatives. You will ensure that change projects support sustainable health service delivery and are prioritised to focus on improving equity and eliminate health disparities particularly for Māori and Pasifika.

The Development Manager will be working with individual practices and with clusters of practices within a district, across the region  and with other organisations with a focus on executing, influencing, relationship building and strategic thinking. The use data visualisation tools and AI will be used regularly. 

The Development Manager will be responsible for applying competent skills, knowledge, and development methodologies to investigate and facilitate solutions to system challenges that improve equity, quality, safety and experience in general practice.  

Reporting to the Deputy CEO, you will have experience in quality and / or, change management and the ability to work with and coach general practice teams to achieve and manage successful change.

We welcome applications from across Te Manawa Taki and encourage Taranaki-based applicants to seriously consider this opportunity.

He kōrero mōu: About you 

You will bring the following:

• Tertiary level qualification in health, business or related subject, or equivalent experience
• Formal training in improvement methodologies such as Improvement Advisor training, LEAN or Six Sigma and evidence of successful outcomes using these methodologies
• Desirable: A Registered Health Professional or a recognised business management degree or equivalent
• A minimum of five years’ experience in quality systems improvement and/or change management
• Significant experience in using a suite of improvement tools which may include process analysis, data capture, data interrogation, problem solving, root cause analysis, and other creative methods
• A demonstrated track record in achieving change and delivering projects on time and on budget
• Experience working with Māori and Pasifika leaders and communities to achieve their health aspirations

Ngā āhuatanga kei a mātou: What we offer 

Shared values of:

• Whakawhanaungatanga (connection) - through relationships we develop understanding
• Akoranga (learning), - We invest heavily in the continued learning and growth of our tangata (people)
• Mahi tahi (collaboration and partnership) – we passionately pursue our purpose of making it easier for people to stay healthy and achieve equitable health outcomes for all. We work in collaboration and partnership with general practice, hapū, iwi, other health organisations and some of our services include smoking cessation, screening, mobile immunisation, before school check, extended care and school-based health services.
• Kawa whakaruruhau (cultural responsiveness) - we strive to uphold Te Tiriti o Waitangi and recognise the richness of our diverse workforce
• Kaitiakitanga (Stewardship) - We’re not a typical Primary Health Organisation! We exist to make it easier for people to stay healthy, and you can see this in the work we do to simplify access to primary healthcare and address equity barriers
• Haurora (health & wellbeing) - through flexible working, the offer of medical insurance, EAP services, and free flu vaccinations

We’ve created an incredible working environment full of experienced and engaged people, and we’re looking for our next champion who identifies with our values to join us!

Me pēhea te tuku tono: How to apply 

Please reach out to Katie Latimer katie.latimer@pinnacle.health.nz to arrange a kōrero (chat) before you apply if that is what you need from this process and/or apply via BBHR.

Note: We will be screening applications as we receive them to ensure we move swiftly to interview shortly after the advert closes (depending on application numbers this date may change).

You may be asked to complete a pre-interview screen via phone. Please let us know in your application if we need to make any specific accommodations during our process.

Applications close 5pm Monday, 13 July 2026