Provides customer service and support for external and internal customers regarding inquires and problem resolution. Reconciles and completes entries for Insured Sweep Accounts,
Requirements Summary
NOTE: The statements herein are intended to describe the general nature and level, or work being performed by employees assigned to this classification.
Technical Tools
Other
GENERAL SUMMARY:
Responsible for reconciling various general ledger accounts for verification and control
purposes. Reviews and monitors exception reports. Processes all charters charge‐off requests. Conducts Fed and Correspondent Bank settlement and FR2900 reporting. Assists internal and external customers, as needed. The role requires detailed oriented, organized, and commitment to provide exceptional support to branches and internal departments, while maintaining compliance with bank polices and regulations.
RESPONSIBILITIES AND DUTIES:
Provides customer service and support for external and internal customers regarding inquires and problem resolution.
Reconciles and completes entries for Insured Sweep Accounts, ATM entries for armored car.
Files accounting reports such as FR2900 with Fed each week.
Monitor balances on all applications for payables, accrued interest, and principal daily, complete monthly reconcilements for all applications; and performs YTD Interest balancing.
Reviews GL accounts and official check daily to verify signatures and endorsements in accordance to standards.
Calculates the funds position for the bank each day at various correspondent banks and Fed. Maintains critical balance levels at Fed and correspondent banks. Invests and borrows funds as needed for daily settlement.
Processes charge-off entries on deposit accounts. Including reporting to collection and check reporting companies. Process and balance collection company monthly statement.
Performs other duties as assigned by management.
Regular and reliable attendance.
Communicate effectively in-person and otherwise with all coworkers and customers, both during regular business hours and before and after regular business hours, if necessary.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of bank operations and information systems.
Knowledge of bookkeeping and accounting principles.
Knowledge of word processing and spreadsheet software.
Ability to communicate effectively with management, customers, and co-workers.
Ability to pay close attention to detail and work with a high degree of accuracy and confidentiality.
Ability to create an organized, efficient work environment.
Ability to work under pressure of deadlines.
EDUCATION AND EXPERIENCE:
High school graduate or equivalent with previous banking experience or equivalent work experience.
Previous experience with computer software and bookkeeping preferred.
PHYSICAL REQUIREMENTS:
NOTE: The statements herein are intended to describe the general nature and level, or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel so classified.
