It Operations Engineer, Application Support

As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

• →Provide application support to investment professionals covering equities and other asset classes
• →Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders on the progress and status of incident resolution
• →Onboard users and investment teams to internal systems and vendor platforms
• →Implement and regularly review processes, procedures, and policies, and introduce automation to improve team consistency and performance
• →Work with the sell-side to onboard and configure new trading connectivity
• →Review technology requests and incidents to ensure a high level of internal client service

• 5+ years of application support experience within the financial services industry
• in equities trading
• Practical experience with FIX messaging for equities trading
• Experience with SQL and other scripting languages
• Experience working with Unix
• Demonstrated ability to mentor individuals with varying levels of experience
• and proven ability to efficiently resolve application issues
• Commitment to the highest ethical standards

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Fully-paid health care benefits
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of color and the LGBT+ community
• Mental and physical wellness programs
• Tuition assistance
• A 401(k) savings program with an employer match and more

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.