Technical Support Engineer L2

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  Provide L1–L2 technical support for integrations (Hotglue, Precoro API, and connected tools such as ERPs/accounting systems)  

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  Diagnose and resolve API issues (authentication, rate limits, payloads, error codes) using Postman and logs  

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  Investigate and resolve Hotglue sync failures and Python-based transformation issues (schema mismatches, mapping, data types)  

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• Technical support for systems that integrate with ERPs, accounting, or procurement tools (e.g., NetSuite, QuickBooks, Xero, Sage).

• Familiarity with iPaaS / embedded integration tools (Hotglue, Zapier, n8n, Workato, Celigo).

• Experience with log analysis, monitoring tools, or tracing
  
  

Our hiring is quick and straightforward:

1. Recruiter interview (45 minutes)

2. Test task (2–4 hours)

3. Interview with a manager (1 hour)

Join a team that values trust, transparency, and open communication. You can read more about Precoro’s values at this link. 

We foster an environment where everyone is encouraged to contribute ideas, challenge the status quo, and drive business growth!