Registered Nurse Navigator (Flex)

The Registered Nurse Navigator is a hybrid clinical and operational role that blends patient-facing communication with cross-functional collaboration. You'll provide high-touch support to patients undergoing imaging procedures, while working alongside internal teams to continuously improve how care is delivered.

In this role, the Registered Nurse Navigator will function independently to conduct comprehensive nursing assessments of a patient's intention and understanding of Prenuvo services, to provide evidence-based guidance that prioritizes safety and satisfaction. The Flex Nurse Navigator will be responsible for inbound triage of patient questions and pre-scan counseling in addition to medical history review as it pertains to Prenuvo imaging and add on services.

The ideal candidate will present with strong collaboration and communication skills while being able to function autonomously during flex hours to help manage a high volume patient load and clinical requests. The Nurse Navigator will work collectively with the Preventative Medicine Team to deliver timely, high-quality patient care through telephone triage, EMR management, and clinical support across multiple states.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

• Conduct thorough and real-time chart review of patients who are returning calls from our nurse navigator team
• Support patients in understanding what to expect, how to prepare, and what their next steps may be
• Provide counseling as it relates to patient specific concern and answer patient questions with clarity and empathy
• Complete medication requests per standing order protocol 
• Screen patient for appropriateness and safety for add on services
• Follow up with patients to promote comprehensive care coordination before, during, and after their journey

• Contribute to internal process improvements by sharing insights and identifying workflow gaps
• Participate in quality improvement initiatives, knowledge sharing, and feedback loops
• Collaborate with nursing and non-clinical team members via communication platforms to ensure closed-looped patient care

• Maintain accurate and timely documentation of all patient interactions
• Ensure compliance with privacy standards and clinical protocols
• Coordinate with other members of the medical group to ensure seamless patient care

• Active compact state RN license
• Located in Pacific or Eastern Time Zone and available to work full-time flex hours Thursday - Monday
• Minimum 3 years of clinical experience, preferably in ambulatory care, radiology, oncology, or concierge settings
• Minimum 2 years of remote nursing experience in addition to the 3 years of clinical experience
• Certifications in radiology-related and/or oncology-related nursing
• Strong background in patient communication, education, and relationship-building over the phone and video
• Experience working cross-functionally within healthcare or digital health teams
• Ability to thrive in a fast-paced, startup environment—comfortable with ambiguity, pivots, and iterative work
• Clear, professional written and verbal communication skills
• Confidence using clinical software, telehealth platforms, and productivity tools
• Demonstrated systems thinking and eagerness to contribute to continuous improvement
• A warm, calm presence and a commitment to patient-centered care
• Passion for Prenuvo’s mission and excitement to build something new

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.