Executive Operations & Communication Manager, Nurture

Nurture is a boutique church engagement platform that helps churches identify and re engage disengaged members through meaningful staff touchpoints. Integrating with more than 20 church management systems and tools, and now a Pushpay company. Nurture is known in the market for being exceptionally high touch. Our customers are senior and executive pastors, and every interaction with our team is expected to reflect warmth, excellence, and remarkable attention to detail.

About the Role

The Executive Operations and Communications Manager is committed to ensuring the effectiveness of Pushpay leaders and the Founder of Nurture by providing a broad range of administrative, organizational, and functional support. The Executive Operations and Communications Manager will strive to stay one step ahead of the leaders they support, providing thoughtful and clear communication, ensuring priorities move forward and expectations are clear. The Executive Operations and Communications Manager will consider it Priority One that the executives they support deliver on commitments to their leader (CEO), peers, direct reports, and the teams at large.

Additionally, this is a role of significant trust. The right person will operate with complete discretion, anticipate needs before they are voiced, and communicate with the warmth and relational intelligence our audience of pastors and non-profit executives expects. This position offers the opportunity to make a significant impact on both executive effectiveness and workplace culture at Pushpay, supporting our mission to help churches connect with their communities while fostering a collaborative, engaging work environment.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Remote
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 15 days PTO to start, increases with tenure and seniority.
• Paid parental and adoption leave
• Compensation Range: $85,000 - $105,000 depending on location.

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

What You'll Do

Executive Administration

• Executive Communication: Write, edit, and distribute email, correspondence memos, letters, and forms. When drafting correspondence for the Founder, write in his voice: warm, concise, relationally attuned, and free of anything that reads as templated or corporate. Maintain a proof-of-listening standard in all external communication, mirroring the language of the pastor or leader being served. Draft correspondence for prospects, customers, partners, and Pushpay leadership, including follow-ups tied to active sales conversations
• Calendar Management: Maintain leaders’ calendars, including scheduling meetings, appointments, speaking engagements, and travel arrangements. Exercise discretion in committing time and evaluating needs, ensuring time is protected for high-leverage work and active deals.
• Email Management & Executive Communication: Inbox organization, ensuring proper filing, prioritization, and prompt and timely responses. Specifically for the Founder, manage the inbox end to end, triaging, drafting, and responding on his behalf with full authority.
• Travel Management: Book and manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals, ensuring adherence to company travel policy with precision and zero surprises.

Executive Operations

• Executive Operations: Create agendas, distribute meeting prep materials, support creation of slide decks, and publish notes/action items. Prepare briefing documents ahead of key meetings, including SteerCo sessions, customer conversations, and Pushpay leadership touchpoints. Serve as a connective layer between the Founder and internal teams (product, customer success, Pushpay counterparts), keeping information flowing and decisions moving.
• Presentation Support: Lead in the development of on-brand, visually appealing presentation graphics and presentation slides.
• Confidentiality: Maintain confidentiality and high degree of ethical standards at all times, handling sensitive matters including deal terms, personnel topics, and financial information with absolute discretion.
• Priority Management: Keep leaders advised of time-sensitive and priority issues, ensuring appropriate follow-up. Track commitments across sales, product, and integration workstreams, ensuring nothing falls through the cracks.
• Reporting Coordination: Coordinate the creation of and on-time submission of regularly scheduled reports.
• Expense Management: Prepare, reconcile, and submit expense reports for leaders; review submitted reports for accuracy and pre-approval.
• Event Coordination: Plan, coordinate, and execute in-person and virtual activities that build team connection and strengthen workplace culture, including team building events and social gatherings; recognition celebrations and milestone acknowledgments; and seasonal events.

Digital Presence

• Digital Presence and Personal Brand: Own the Founder’s social media schedule end-to-end, planning, drafting, and publishing content across platforms. Curate and develop content that positions the Founder as a trusted voice on shepherding, congregant engagement, and church leadership. Repurpose talks, sales conversations, and customer wins into thought leadership content, monitoring engagement and surfacing opportunities.

Special Projects

• Special Projects: Complete a variety of special projects including supporting staff recognition and morale; creating presentations, financial spreadsheets and special reports. Take ownership of initiatives the Founder delegates, from event planning to customer-facing collateral, and represent the Founder in meetings when appropriate, capturing decisions and driving follow-through.
• Flexible Support: Perform additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

What You Bring

• High School Degree required; college degree or equivalent work experience preferred.
• 5+ years of administrative experience, with at least 3+ years supporting a senior executive (VP or above).
• Knowledge of office management systems and procedures.
• Advanced proficiency in Google Suite required; familiarity with Slack, Confluence, and Asana preferred.
• The ideal candidate shows leadership, flexibility, and operates with a creative problem solver mindset.
• Comfortable with fast-paced environments and rapidly changing priorities.
• Outstanding writing, editing, and proofreading skills, with a proven ability to adapt tone and voice for diverse audiences.
• Excellent organization and time management skills with exceptional attention to detail.
• Exhibits sound judgment with the ability to prioritize and make decisions.
• Energetic and eager to tackle new projects and ideas.
• Comfortable interacting with high-level executives and external customers and stakeholders.
• A team player capable of cultivating productive working relationships across teams.
• Demonstrated ability and temperament to work with sensitive information.
• Experience in overseeing budgets and expenses.
• Experience in developing internal processes and systems.
• Experience managing corporate or executive social media presence is highly preferred.
• Ability to travel as needed.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.

**Applications will be taken on an ongoing basis

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