Enterprise Transformation Consultant – Process, TOM & Supply Chain Consultant

Senior Associate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Qualifications / Certifications Required 

• Degree in Business, Engineering, Operations, Supply Chain or related discipline 

• Lean, Six Sigma or process improvement certification desirable 
  
  

Experience Required 

• Experience delivering process mapping, redesign or operating model initiatives. 

• Experience conducting current-state assessments and developing future-state processes or operating model designs. 

• Exposure to one or more of the following areas: supply chain and logistics transformation, operating model design, continuous improvement, process redesign, productivity improvement or target operating model design. 

• Experience developing business cases, recommendations and transformation deliverables to support decision-making. 

• Strong stakeholder engagement, workshop facilitation and requirements gathering skills. 

• Experience working within large-scale transformation programmes and multi-disciplinary delivery teams. 

• Experience across supply chain functions including planning, procurement, logistics, operations, service delivery or organisational transformation is advantageous. 
  
  

Responsibilities of Role 

• Deliver process improvement, operating model and operational transformation activities across complex client engagements. 

• Conduct assessments and analysis across supply chain operations, business processes and operating models to identify improvement opportunities. 

• Support the design of future-state processes, operating models, governance structures and ways of working. 

• Develop business cases, recommendations, process maps and transformation deliverables to support strategic decision-making. 

• Facilitate stakeholder workshops, requirements gathering sessions and design activities. 

• Produce structured analytical outputs, presentations and visualisation materials to communicate findings and recommendations. 

• Support implementation and transition activities to help embed sustainable business change and realise programme benefits. 

October 17, 2026