Swap Station Operation & Maintenance Manager

Our client is a joint venture dedicated to accelerating Vietnam’s energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to deliver a seamless consumer experience powered by an integrated digital ecosystem.

The Swap Station O&M Manager will lead the operation and maintenance of Swap Stations in Vietnam. The role owns network operational readiness, service quality, maintenance performance and the local O&M operating model, working across CGM, parent companies, Finance, Procurement, deployment teams and external vendors. The Manager is accountable for technical and operational decisions within O&M scope and provides engineering input to annual planning and cost optimization without compromising safety, reliability or service quality.

• Bachelor's or Master's Degree in Business Administration, Engineering or a related field.
• 3+ years of experience in operations management, project management or a related field; experience in multinational or joint-venture environments in Vietnam is preferred.
• Strong technical knowledge and know-how in electromechanical maintenance; familiarity with local electromechanical requirements in Vietnam is a plus.
• Proven practical experience managing local vendors and third-party contractors.
• Ability to use sound judgment and experience to plan, prioritize and accomplish complex, multi-faceted operational work.
• Highly organized with solid project planning, cross-cultural collaboration, communication and problem-solving skills.
• Fluent Vietnamese and professional English verbal and written communication skills; Mandarin proficiency is a plus.
• Work location: Ho Chi Minh City, Vietnam.

• Experience in Electric Vehicles (EV), battery swapping/charging infrastructure, telecom tower operations or fleet management.
• Experience setting up operations teams or SOPs from 0-to-1, or hands-on experience in cross-border joint ventures.
• Familiarity with local permitting processes involving Vietnamese authorities, such as EVN, Fire & Rescue Police or the Department of Transportation, or an established local contractor network.
• Professional proficiency or fluency in Mandarin Chinese.
• PMP (Project Management Professional) or Lean Six Sigma certification is a plus.