Medical Billing Manager

• →Process analysis to determine areas of process improvement.
• →Ensure that all corporate and client goals are being met.
• →Add, adapt, and implement processes to meet the needs of both the client and the teams.
• →Oversee management staff and provide education and guidance as needed.
• →Monitor dashboards to ensure work is current and adjust staffing to address any out of target work.
• →Monitor productivity of staff. Work with supervisor on any outliers.
• →Participate in client meetings, as needed, for discussion on processes and billing issues.
• →Analysis of process flows.
• →Monitor the daily activity of all direct reports.
• →Examine account work volumes in the various divisions to determine the needed resources.
• →Determine staffing needs based on client volume – both past and forecasted.
• →Provide direction to management staff on work task priorities.
• →Monitor performance standards of staff and address staff not meeting KPIs (Key Performance Indicators) I.e., Coaching Plans, warnings, other disciplinary action as needed.
• →Other duties as assigned.

• Four-year degree or similar level of experience
• 5 – 10 years of experience working and managing staff in a business environment
• Experience in working with software and systems
• Ability to work effectively in collaboration with diverse groups of people
• Positive experience in attracting, developing, coaching, and retaining high performance team members
• Ability to establish priorities and effectively communicate initiatives and objectives to staff
• Demonstrated strong integrity, positive attitude, and goal-oriented initiative
• Proficient in using Microsoft Excel, Word, and other related software
• Ability to maintain confidentiality

Salary Range: $55,000 - $65,000