Network Engineer

## Company: Qualcomm Intl Inc., Mexico Branch Office ## Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: About the Role Join Qualcomm — the company powering the technologies that are transforming how the world connects, computes, and communicates. As a Network Engineer on our IT team, you'll operate the backbone infrastructure behind one of the most innovative semiconductor companies on the planet. From enabling seamless connectivity across global campuses to supporting the data centers that fuel breakthrough research in 5G, AI, and next-generation computing, your work will directly impact the speed and reliability of everything Qualcomm builds. You'll be part of a newly established Mexico City operations team, collaborating shoulder-to-shoulder with engineers in India and San Diego as part of a truly global, follow-the-sun operation. This is more than a network engineering role — it's your chance to grow your career at a Fortune 500 technology leader, work with cutting-edge infrastructure at enterprise scale, and help shape a brand-new team from the ground up. Key Responsibilities * Operate, monitor, and troubleshoot enterprise LAN and Wi-Fi infrastructure across Qualcomm sites * Perform configuration changes, firmware upgrades, and maintenance activities on routing and switching platforms * Respond to network incidents, perform root cause analysis, and drive resolution within established SLAs * Execute standard change requests following established operational procedures and change management processes * Collaborate with the India operations team on shift handoffs, shared ticket queues, and operational continuity * Partner with the architecture and design team in San Diego to implement approved network designs and standards * Maintain accurate network documentation including topology diagrams, asset inventories, and configuration baselines * Contribute to continuous improvement of operational processes, runbooks, and automation efforts Required Qualifications * 3–5 years of hands-on experience in enterprise network operations * Strong working knowledge of Layer 2/Layer 3 networking protocols (STP, VLAN, OSPF, BGP, EIGRP) * Experience operating and troubleshooting enterprise wireless (Wi-Fi) infrastructure * Familiarity with network monitoring and management tools (e.g., SolarWinds, Cisco DNA Center, or similar) * Experience with Cisco routing and switching platforms (Catalyst, Nexus, or equivalent) * Strong English communication skills — written and verbal — required for daily collaboration with global teams * Ability to work on-site in Mexico City 5 days per week Preferred Qualifications * Cisco CCNA or CCNP certification * Experience working in a global, follow-the-sun operations model * Familiarity with network automation tools (Ansible, Python scripting) * ITIL Foundation or experience working within ITIL-based service management frameworks Minimum Qualifications: • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field. OR 1+ year of IT-related work experience with a Bachelor’s degree in a non-technical field (e.g., Business, Humanities, Marketing), or related field. OR 3+ years of IT-related work experience with a High school diploma or equivalent. Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.