Program Analyst

## Company: Qualcomm China ## Job Area: Operations Group, Operations Group > Program Analyst General Summary: GENERAL SUMMARY: Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines, budgets, risks, and priorities to achieve program progress. Typically, a program needing a Program Analyst will be of significant size and will require expertise related to the development of project management mechanisms. The responsibilities of this role include: * Working under close supervision. * Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct). * Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. * Completing most tasks with multiple steps which must be performed in a specific order; directions or manuals can accurately document the steps necessary to perform the task. * Exercising some creativity to troubleshoot technical problems or deal with novel circumstances. * Limited problem solving required, generally in the nature of troubleshooting simple processes or technology. The responsibilities of this role do not include: * Providing supervision/guidance to others. * Budgetary accountability. * Influence over key organizational decisions. * Role in strategic planning. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Coordinates with third-parties and/or internal customers on small-scale programs to assess resources, track progress, communicate program status updates, and ensure compliance with processes and guidelines. * Prepares agendas for review board meetings under close guidance of the Program Manager and documents discussion points, project plan changes, and stakeholder needs. * Contributes to and updates project plans to support Program Managers or Leads on small programs under supervision that include priorities, timelines, critical tasks, stakeholder identification for each task, and forecasted resource allocation. * Collects and reports basic budget data. * Tracks the progress and execution of routine deliverables to ensure deadlines are met. * Communicates, coordinates, and escalates changes in project timelines, priorities, and deliverables to stakeholders. * Collects and delivers data and program metrics using basic tools (e.g., macros, pivot tables, charts, graphs). * Delivers data and simple reports to Program Manager. * Uses appropriate planning processes, tools, and methods, and provides feedback to the Program Manager. REQUIRED COMPETENCIES: (All competencies below are required upon entry) * Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources. * Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, and relating well to people regardless of personality or background. * Communication - The ability to convey information clearly and accurately, as well as to choose the most effective method of delivery (e.g., email, phone, face-to-face) for technical and non-technical information. * Decision-Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. * Getting Work Done - The ability to be organized, resourceful, and planful. This includes the ability to leverage available resources to get things done and lay out tasks in sufficient detail. This also includes the ability to work on multiple tasks at once without losing track, and foresee and plan around obstacles. MINIMUM REQUIREMENTS: * High School Diploma or equivalent. PREFERRED REQUIREMENTS: * Bachelor's degree or equivalent in Business Administration, Management, Engineering, Computer Science, or related field. * 1+ years experience scheduling, maintaining, and/or contributing to the creation of program plans or related experience. PHYSICAL REQUIREMENTS: * Frequently transports between offices, buildings and campuses up to ½ mile. * Frequently transports and install equipment up to 5 lbs. * Performs required tasks at various heights (e.g. standing or sitting). * Monitors and utilizes computers and test equipment for more than 6 hours a day. * Continuous communication which includes the comprehension of information with colleagues, customers and vendors both in person and remotely. Minimum Qualifications: • High School Diploma or equivalent. Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. 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