Quick Summary
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation.
7+ years of software engineering experience with strong hands-on development background Deep expertise in cloud-native architecture and distributed systems design Experience with Identity management systems (OAuth, SAML, OIDC) preferred Proven track…
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
The Technical Lead is a senior individual contributor role focused on technical excellence, architecture, and hands-on development. This position provides deep technical leadership while continuing to contribute significant code to our platform services (Identity, Metering, and related infrastructure). The ideal candidate splits their time approximately 70-80% on technical delivery and architecture, with the remaining 20-30% dedicated to mentoring team members, guiding technical decisions, and collaborating with stakeholders.
Principal Duties and Essential Responsibilities:
- Design and implement critical platform services including Identity management, Metering systems, and supporting infrastructure
- Lead technical architecture decisions and establish engineering best practices across the team
- Conduct thorough code reviews, drive refactoring efforts, and ensure high-quality code standards
- Participate in on-call rotation and lead incident response for complex production issues
- Evaluate, prototype, and integrate new technologies to enhance platform capabilities
- Write substantial production code alongside the team as a senior developer
- Mentor junior and mid-level engineers through pair programming, code reviews, and technical guidance
- Facilitate technical discussions and help the team navigate complex architectural challenges
- Collaborate with other teams to ensure integration points are well-designed and documented
- Share knowledge through brown bags, documentation, and informal learning sessions
Required Qualifications:
7+ years of software engineering experience with strong hands-on development background
Deep expertise in cloud-native architecture and distributed systems design
Experience with Identity management systems (OAuth, SAML, OIDC) preferred
Proven track record of building and maintaining scalable, reliable platform services
Proficiency in modern programming languages (Java, Python, Go, or similar) with deep language expertise
Strong experience with containerization and orchestration (Docker, Kubernetes)
Solid understanding of CI/CD pipelines, DevOps practices, and infrastructure as code
Experience with current AI development tools and practices (Agentic, Spec-Driven, etc.)
Excellent problem-solving skills with ability to debug complex distributed systems
Preferred Qualifications:
Experience in enterprise SaaS or B2B cloud platforms
Background in metering, billing, or usage-based systems
Familiarity with observability tools (Prometheus, Grafana, Datadog) and distributed tracing
Previous experience at an enterprise software company
Contributions to open-source projects or technical publications
Location & Eligibility
Listing Details
- Posted
- April 30, 2026
- First seen
- May 6, 2026
- Last seen
- May 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 19%
- Scored at
- May 6, 2026
Signal breakdown
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