Junior Integrations Specialist

Position Overview: 

As a Junior Integration Specialist, you will be responsible for performing data and software integrations with customers to ensure they get the most out of their investment.

Job Duties & Responsibilities:  

• Meeting with clients following the sale to collect information and requirements related to setting up relevant integrations for their Raptor system, primarily:  

• Student Information System -> Raptor integrations 

• Raptor -> Student Information Systems integrations 

• Active Directory integrations 

• API integrations 

• Communicating with clients throughout the set-up process to ensure all parties have what they need to be successful.  

• Consulting with customers throughout the set-up process and beyond to ensure their data is maximizing the value of the Raptor system.  

• Provide data validation results to customers and guidance for improvement.  

• Updating key stakeholders on any deliverable or project milestone completions. 

• Act as a subject matter expert on integrations for all departments and collaborators.  

Qualifications: 

• Bachelor’s degree in a Business related or technical field.  

• 2+ years of relevant experience in a project management and customer centric role. 

• Must be detail oriented and have the ability to think technically.  

• Excellent deductive reasoning skills. 

• Strong soft skills are a must. 

• Customer centric. 

• Understanding of Software Integrations is a plus. 

What's in it for you?  

• You join the gold standard in school safety software.  

• You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.  

• You will work with diverse teams made up of some of the best minds in the industry. 

• You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.  

• You will have access to a robust benefits package that includes:  

• Remote-first philosophy  

• 11 Paid holidays per year  

• Workplace flexibility  

• Affordable health coverage after 60 days (medical, dental, vision), paid 100% for employee only medical  

• Company paid life insurance, STD, and LTD  

• Pet insurance