Credit Controller

Positioned within an established logistics organisation, this high-output role is critical for securing corporate cash flow through proactive debtor book optimization and rigorous credit risk management. Operating with a high degree of autonomy, the successful candidate will manage end-to-end customer accounts, mitigate trade credit risk, and process high-volume claims in accordance with strict trade credit insurance policies. This permanent position offers micro-flexible office hours (choices including 07:00 to 15:00, 08:00 to 16:00, or 09:00 to 17:00) along with allocated on-site parking. Key Responsibilities Debt Collection & Strategic Credit Control: Systematically follow up on overdue customer accounts to meet strict cash recovery targets; monitor aged debt portfolios, prioritize high-risk or large-exposure balances, and independently negotiate sustainable repayment structures. Accounts Receivable & Ledger Management: Review, investigate, and reconcile complex customer ledgers; resolve transactional discrepancies, ensure payments are accurately allocated on incoming receipts, and distribute precise customer statements. Trade Credit Insurance Administration: Maintain alignment with trade credit insurance policies by submitting limit applications, monitoring insured customer exposures, reporting overdue accounts within policy windows, and compiling documentation to ensure successful insurance claims. Credit Risk Assessment & Governance: Review credit applications and financial supporting documents to recommend commercially sound credit limits, payment terms, or account suspensions based on payment behaviour analytics. Customer Relations & Query Resolution: Cultivate professional, collaborative relationships with clients while protecting company interests; coordinate internally across departments to ensure complex billing disputes are resolved promptly. Legal Collections & Recoveries: Identify delinquent profiles requiring formal escalation, coordinate directly with external debt collection agencies, preserve detailed recovery trails, and assist with bad-debt provisioning and write-off recommendations. Compliance & Electronic Banking: Monitor incoming receipts and process customer transactions through electronic internet banking platforms; maintain rigorous audit trails to support continuous improvement of internal credit controls. Requirements A relevant tertiary qualification in Financial Management, Accounting, or Credit Management (e.g., Credit Management Part 1, 2, or 3). Experience: Minimum 5 years of dedicated credit control, accounts receivable, and debtor analysis experience. Credit Insurance Expertise: Proven, hands-on experience administering trade credit insurance policies, monitoring insured limits, and navigating corporate claims processes. Technical Reconciliation: Advanced ledger reconciliation, dispute investigation, and financial problem-solving capabilities. Legal Knowledge: Practical understanding of legal debt recovery processes and statutory frameworks within South Africa. Required Software Skills Sage Evolution EasyClear Advanced Microsoft Excel (Pivot Tables, data analysis, advanced reconciliation, and reporting) Microsoft Word Corporate Internet Banking Platforms Benefits Benefits & Culture Collaborative, structured, and professional corporate environment. Micro-flexible working hour schedules (07:00–15:00 / 08:00–16:00 / 09:00–17:00). Secured, provided on-site parking. Work Type & Location On-site Location details to be confirmed with candidate Employment Type Permanent