Internal Sales Coordinator

A well-established manufacturing company supplying products to the engineering industry is seeking an energetic Internal Sales Coordinator to join their team. This is a full-time in-office opportunity. The ideal candidate will support the sales team by handling customer enquiries (calls and emails), managing and updating customer records, tracking leads and opportunities, processing orders, preparing quotations, and nurturing client relationships. This role focuses on administrative responsibilities that enhance sales efficiency and improve customer satisfaction, operating from an office or remote setting while effectively utilising phone and computer systems. Responsibilities Qualify incoming leads through research and convert them into viable sales opportunities. Proactively contact potential clients via cold calling, email outreach, and information verification. Present the company and its product offerings to prospective clients professionally and compellingly. Identify client needs and recommend appropriate products and solutions; prepare and submit accurate quotations. Build and maintain long-term, trust-based relationships with clients. Identify and pursue new business opportunities within the market. Manage the full internal sales function, including: Preparing quotations Processing orders Updating and maintaining the order book Coordinating deliveries and transport arrangements Managing export processes Overseeing orders through to final delivery, ensuring goods are received in good condition by the customer Requirements Qualifications Experience supporting Internal Sales functions Experience interacting with clients and managing exports across various African countries, and/or working with manufacturing inventory, is an advantage. Previous experience in the Mining or Exploration Drilling industry is desirable. Proficiency in Pastel Accounting and Microsoft Office Experience in procurement and/or logistics is preferred. Key Skills Self-motivated and driven with a proactive approach to achieving targets. Excellent customer relations and communication skills, with the ability to build and maintain strong client relationships. Strong research and business development skills, skilled at identifying, sourcing, and engaging new prospective clients. Benefits Working Hours: Mon - Thursday : 07:00 - 16:00, Friday : 07:00 - 14:00 Annual Leave: 15 working days