Property Rental Administrator

Operating within an established UK property management company, this remote role is critical for driving compliance and seamless tenancy workflows across a year-round operational calendar, for 20 hours per month. It offers an organized administrative professional the opportunity to manage end-to-end tenant documentation and property viewing coordination, throughout the year, particularly during key seasonal peaks, specifically from November to January. Key Responsibilities Tenancy Documentation Management: Oversee the collection, verification, and systematic filing of all tenant agreements, compliance certificates, and onboarding documentation throughout the tenancy lifecycle. Property Viewing Coordination: Partner closely with UK-based letting agents to coordinate, schedule, and align property viewing times with prospective tenants. Tenant & Client Liaison: Act as a primary professional contact point for tenants, delivering high-level customer service and resolving documentation or scheduling queries efficiently. Digital Workspace Optimization: Maintain, structure, and update all electronic records and file repositories systematically within Google Drive. Financial Administration: Accurately capture and input basic transactional data and administrative entries into the company's designated bookkeeping system. Requirements Industry Experience: Proven, verifiable experience working specifically within the UK residential property market in a dedicated administrative capacity. Language Proficiency: Highly proficient English language skills, with the ability to communicate clearly and professionally with international agents and tenants. Customer Service Excellence: Strong interpersonal and client-facing skills, with a track record of handling tenant relations with patience and clarity. Operational Skill: Outstanding organizational capabilities and attention to detail, with a proven ability to manage high volumes of paperwork. Preferred Qualifications Prior experience managing remote digital communication channels between South Africa and the United Kingdom. Basic foundational knowledge of UK tenancy deposit schemes or property compliance standards. Required Software Skills Google Drive and Google Workspace utilities Bookkeeping System Software Digital Calendar and Scheduling Tools Benefits & Culture The autonomy of a fully remote working structure from South Africa. Exposure to international property portfolio management workflows and global real estate frameworks. A collaborative environment that respects seasonal output and structured administrative processes. Work Type & Location Work Type: Fully Remote Location: South Africa (Working with a UK-based team and market) Employment Type Independent Contractor role - 20 hours per month