Clinical Solutions Manager

Full-Timemid

OtherSolutions Manager

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Quick Summary

Key Responsibilities

1. Client Engagement & Consultation: Act as the primary clinical expert during pre-sales, implementation, and post-implementation phases. Conduct discovery sessions to assess clinical workflows,

Requirements Summary

The Clinical Solutions Manager will be a key member of our Solutions Strategy team who is a subject-matter expert and trusted advisor to healthcare

Technical Tools

OtherSolutions Manager

Requirements

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Responsibilities

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Act as the primary clinical expert during pre-sales, implementation, and post-implementation phases.

Conduct discovery sessions to assess clinical workflows, challenges, and operational needs.

Present solution demonstrations that highlight clinical relevance, efficiency gains, and patient-care impact.

Partner with sales teams to craft value-based proposals and clinical narratives.

Develop tailored recommendations that align product capabilities with client goals.

Be the product expert in the room during sales-cycle

Be the subject matter expert of Redi’s internal platform that builds the client programs.

Work with product and engineering teams to relay customer feedback, identify gaps, and guide enhancements.

Provide clinical & technical workflow optimization strategies to optimize patient experience.

Participate and at times lead calls and functions during client implementations externally

Serve as a mentor to junior team members, providing guidance, training, and support to uplift the overall implementation function.

Serve as an internal and external clinical resource, staying current on industry trends, regulations, and best practices.

Represent the organization at conferences, webinars, and client meetings.

3–5+ years of clinical or industry expertise in a healthcare setting (retail, ambulatory, specialty, etc.) or patient support experience.

Strong understanding of clinical workflows and healthcare delivery models.

Excellent communication, presentation, and relationship-building skills.

Ability to translate complex clinical concepts into clear, solution-focused discussions.

Demonstrated ability to work collaboratively with cross-functional teams.

Ability to travel (20-30%) to support & lead sales conversations, implementations, and industry conferences.

Nice to Have

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Bachelor’s or Master’s degree in Nursing, Pharmacy, Allied Health, or related field.

Experience with healthcare software, clinical decision support, care management platforms, or medical devices.

Experience interacting with Life Science companies and their patient support tooling

Experience in a client-facing, consulting, or pre-sales role.

Familiarity with regulatory requirements and industry standards (HIPAA, CMS, FDA, etc.).

You will have immediate impact from day one. We are a young company and every single team member will have ownership and a say into how we build and scale the business.

Open and transparent team culture and environment.

Competitive salary and equity package.

Unlimited and flexible PTO

Extensive benefits package: Medical, Dental, and Vision insurance covered at 100%

Paid maternity and paternity leave

Consistent learning and mentorship opportunities.