Luxury Assistant Manager - REEDS Jewelers, Brandon Town Center

At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation’s largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. 

Our luxury locations offer an exclusive opportunity to represent some of the world’s most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form — one built on deep product knowledge, personal relationships, and a passion for excellence. You’ll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential. 

• →Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching. 
• →Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals. 
• →Drive business growth by leveraging key product categories and promotional strategies. 
• →Support the execution of client development initiatives to cultivate both new and loyal REEDS customers. 

• Uphold REEDS’ standard of exceptional service at every client touchpoint. 
• Coach and inspire team members to create unforgettable, personalized shopping experiences. 
• Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success. 
• Use client feedback to improve service strategies and store experiences. 

• Help attract and retain top-tier talent that reflects the REEDS brand. 
• Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback. 
• Champion ongoing development by encouraging participation in company training programs and performance initiatives. 
• Partner in managing performance, recognition, and professional growth within the team. 

• Ensure smooth, efficient daily operations and uphold all company policies and standards. 
• Maintain an organized and effective back-of-house that supports store success. 
• Identify opportunities for efficiency and process improvements across all operational functions. 
• Support loss prevention, inventory control, and compliance efforts. 

• Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail. 
• Proven track record of driving sales results while delivering exceptional customer experiences. 
• Strong leadership presence with the ability to inspire, guide, and develop a team. 
• Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. 
• Availability to work a flexible schedule including evenings, weekends, and holidays.  
• High School Diploma/Equivalent 
• Must be legally eligible to work in the U.S. 
• Must be able to sit or stand for extended periods as required 

• Previous coursework or certification from the Gemological Institute of America (GIA). 
• Passion for jewelry, watches, and gemology.