CASE MANAGER SUPERVISOR

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GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

• →Plans, directs, and manages the duties in the case management staff.
• →Responsible for the record maintenance, receiving and discharge operations of the facility.
• →Develops inmate goals and responsibilities.
• →Establishes and monitors inmate programs and work details and ensures all details are fully staffed by inmates.
• →Reviews and monitors correspondence from members of political groups such as the judiciary, Congress, Senate, and other representatives, and prepares necessary responses.
• →Assists in training staff regarding inmate management.
• →Coordinates and controls the inmate payroll system.
• →Prepares reports for presentation to the U.S. Parole Commission.
• →Gathers information from various staff regarding inmates’ progress, adjustments, program participation, work reports, disciplinary actions, etc.
• →Conducts intake screening and orientation programs to gather pertinent information and to advise inmates of required policies and procedures.
• →Participates in the planning of overall institution programs and inmate activities.
• →Formulates and maintains departmental budget.
• →Performs staff duty officer functions as required.
• →Must be knowledgeable and proficient in basic principles of inmate case management and developing inmate goals and responsibilities during the incarceration period.
• →Advise inmates in areas regarding their sentences, prerelease planning, parole eligibility and hearings, and overall institution adjustment and activities.
• →Initiates, responds and writes correspondence to various law enforcement agencies, judicial systems and various other parties.
• →Provides liaison between the facility and contracting agency in matters pertaining to inmate case-management areas.
• →Must be aware of various manuals and guidelines used by the facility.
• →Advises management staff in areas of inmate management problems and other areas of concern.
• →Assists in the intake screening on all new arrivals.
• →Supervises staff in the maintenance of inmate central files and preparation of proper forms and documents.
• →Performs periodic audits of Case Management procedures.
• →Trains Case Managers and other staff in areas of responsibility.
• →Performs other duties as assigned.

This position provides overall supervision of Case Managers at a facility.

• Bachelor’s degree in a related field.
• Two (2) years of experience in case management either through a correctional facility or in the social services field.
• Good knowledge of general office practices and procedures, including budget preparation and control.
• Must have knowledge of proper correctional philosophy and policy to assist the staff in all aspects of case/inmate management.
• Must be knowledgeable in the basic principles of inmate case management.
• Must be knowledgeable of general business practices and procedures with knowledge of principles, practices and methods used in case management.
• Ability to speak, understand and write clearly.
• Ability to deal effectively with the public, subordinates, and inmates.
• Ability to develop and implement new practices, policies and procedures.
• Ability to represent management when dealing with inmates.
• Ability to develop new practices and procedures.
• Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.