Flagship Assistant Manager | Kent House

Join our dynamic retail team in Central London, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.

• You’ll have previous retail management experience at a similar level

• A passion for premium or luxury product helps, but we’re open to all retail backgrounds

• Have a proven track record of increasing overall business performance

• Have a proven track record of delivering excellent customer service through your team

• Be highly visual and have strong commercial product management skills

• Be able to flex between the customer service, operational, technical and visual elements of the role

• Be confident working under pressure and thrive in a fast-paced retail environment

• Be self-motivated, focused and driven to achieve team and individual goals

• Be a great people manager, able to bring the best out of your team

• Have good written and verbal communication skills

• →Supporting with overseeing the day-to-day running of the store

• →Identifying opportunities to drive sales and maximize profitability

• →Achieving with the aim to exceed targeted KPI’s

• →Inspiring the team to deliver exceptional service through regular service and product training

• →Implementing and maintain effective and efficient operational processes, procedures and administration

• →Supporting with recruitment and conducting performance/probation reviews

• →Deputise in the absence of the Store Manager