Risk Analyst

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we're changing that. Relay is the all-in-one, collaborative money management platform. We're building for employer SMBs and their finance function, and we're focused on delivering a human-centric customer experience.

Relay processes millions of dollars in deposits, wires, checks, and card transactions every business day, and 321,000+ small business owners trust us with their money. The Transaction Monitoring team is why that trust is warranted. Every transaction we review is a decision: hold or release, investigate or clear. Good decisions mean legitimate business owners get their money fast and bad actors get stopped before they succeed.

We're looking for someone with real transaction monitoring experience who is curious, decisive, and excited to build with AI, not just work a queue.

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  Review and investigate suspicious activity across every payment channel: deposits, checks, wires, and card transactions

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  Make hold/release decisions on flagged transactions, and own them — verify the signals, check the story, make the call. Review customer documentation and verify business activity to support hold and release decisions.

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  Detect patterns that don't belong: velocity abuse, accounts moving money in ways that don't match their profile, business email compromise, altered items

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  Document your investigations clearly and completely — your case notes are read by compliance, our bank partner, and potentially examiners

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  Suggest improvements to fraud rules and controls: flag rules that are generating false positives, spot gaps that let bad activity through, and bring recommendations to Risk Strategy so your findings shape how we detect fraud

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  Collaborate with Compliance, Customer Experience, and Product to resolve cases quickly without compromising on risk

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  Use AI tools daily to investigate faster, pull data, and improve how the team works

We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.

If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.

Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn.

Important Notice: Relay’s recruitment team only contacts candidates and corresponds from official corporate email addresses ending in @relayfi.com. We will never ask for sensitive personal data (such as bank account details, credit card numbers, or social security/insurance numbers) during the initial application or interview stages.

• SQL proficiency — you can pull your own data without waiting on analytics

• Card and disputes experience, including familiarity with the relevant regulations

• Working knowledge of compliance: BSA/AML, KYC/CIP, and how regulations shape monitoring decisions

• CAMS, CFE, or equivalent certification

• Experience at a company operating under a bank partnership