Video Producer

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be great with money.

We’re looking for a Video Producer to join Relay’s Marketing team and play a meaningful role in how our brand comes to life on screen. Video is a key creative format for Relay and we are excited to grow our video footprint. The person in this role will have the support of our full creative team, a creative producer, and cross collaborative partners across the org as well as the resources needed to truly differentiate the Relay brand through video.

This is a full-spectrum role; you’ll develop both existing and original concepts, lead production, and deliver edited, polished work that connects with small business owners in ways that feel real, useful, and distinctly Relay. You’ll coordinate with colleagues on social media and content marketing teams to create briefs that tell multi-dimensional stories that feed a content flywheel focused on educating, informing, and entertaining the Relay customer. The ideal candidate is comfortable pitching big ideas, self directing to bring those ideas to life, and holds a high bar for craft, quality, and creativity.

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  Develop video concepts rooted in Relay’s brand, product, customer needs, cultural relevance, and YouTube best practices.

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  Lead end-to-end production across video formats— scripting, scheduling, shoot logistics, on-camera direction, and editing oversight.

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  Source and coordinate talent, freelancers, and production vendors, keeping shoots on time and on budget.

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  Partner with Brand, Growth, and Product Marketing to align video with campaigns, product launches, and key company moments.

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  Build and maintain production workflows and systems that make consistent, high-quality output sustainable.

We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.

If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.

Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn.

Important Notice: Relay’s recruitment team only contacts candidates and corresponds from official corporate email addresses ending in @relayfi.com. We will never ask for sensitive personal data (such as bank account details, credit card numbers, or social security/insurance numbers) during the initial application or interview stages.

• You have 4-5 years of experience in video production, with meaningful time owning work from concept through delivery.

• Your portfolio shows range—different formats, tones, and audiences—and a clear creative point of view.

• You are already experimenting with and implementing AI solutions to streamline your work and move faster and to fill in content gaps while producing more complex projects

• You have hands-on YouTube expertise: you understand the platform’s algorithm, content architecture, and optimization levers well enough to make intentional decisions, not just follow templates.

• You’re a skilled editor in Premiere Pro, Final Cut, or DaVinci Resolve; motion design or After Effects experience is a plus.

• You’re highly organized and detail-oriented, with a strong ability to manage multiple productions at once without dropping quality.

• You naturally move with a sense of urgency and focus. Video is key to our growth and brand strategy going forward and we need a true owner for the channel who moves with speed.

• You communicate clearly and proactively, flag challenges early, and move work forward without needing close oversight.

• You have a genuine feel for cultural relevance—you know what’s resonating, why, and how to connect it back to a brand.

• You’re comfortable collaborating across functions and presenting work-in-progress to stakeholders with clarity and confidence.

• Experience creating content for SMB, fintech, or financial services audiences.

• Experience editing video with a high standard for craft: pacing, sound, color, graphics, and captions all matter to you.

• Comfort directing non-actor talent on camera—founders, executives, or customers.

• Experience building short-form repurposing workflows (YouTube → Reels → Shorts → LinkedIn).

• Familiarity with AI-assisted video tools for captions, scripting, or B-roll.

• Motion design or animation skills.

• Experience in SaaS, fintech, or a high-growth startup environment.

• Stage 1: A 30-minute Google Meet video call with a member of the Talent team.

• Stage 2: A 45-minute Google Meet video call with the Director of Brand.

• Stage 3: A video-focused exercise or case study presented to members of the Marketing team and the Director of Brand

• Stage 4: A 45-minute in-person interview with a member of the Leadership team.