Concierge

Create memorable guest experiences by providing exceptional hospitality within the Concierge Lounge. This role is responsible for maintaining a welcoming, clean, and well-stocked lounge environment while assisting guests with local recommendations, hotel information, and general guest needs.

• →Create exceptional guest experiences through friendly, professional, and attentive service.
• →Welcome guests and maintain a warm, inviting atmosphere within the Concierge Lounge.
• →Serve as a knowledgeable resource regarding hotel amenities, services, local attractions, restaurants, entertainment, and events throughout Omaha.
• →Stay informed about local happenings, seasonal activities, and points of interest to provide meaningful recommendations to guests.
• →Set up, stock, monitor, and replenish all complimentary food and beverage offerings throughout the breakfast service period.
• →Ensure buffet items remain fresh, organized, properly presented, and readily available for guests.
• →Maintain cleanliness and organization of all lounge areas, including tables, seating areas, buffet stations, beverage stations, and service areas.
• →Clear and sanitize tables promptly to maintain a clean and comfortable guest environment.
• →Monitor inventory levels and communicate restocking needs as necessary.
• →Anticipate guest needs and respond to requests in a timely and professional manner.
• →Perform opening and closing duties to ensure the lounge is prepared for daily operation.
• →Follow all food safety and sanitation standards.
• →Maintain Marriott service standards and a professional appearance at all times.

• Previous hospitality, hotel, customer service, or food service experience preferred.
• Strong communication and interpersonal skills.
• Self-motivated and able to work independently.
• Ability to maintain a clean and organized environment.
• Ability to stand for extended periods and lift to 25 pounds.
• Friendly, outgoing personality with a passion for hospitality.