Concierge- Part Time - Del Coronado

United States·St. Louismid

ConciergeHospitality & Tourism

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Quick Summary

Overview

About Mills Properties Mills Properties is an award-winning property management company with 33 communities located throughout St. Louis, Kansas City and Columbia, MO – and growing.

Technical Tools

ConciergeHospitality & Tourism

What We Offer

~1 min read

✓Base Pay – Your regular salary or hourly wage, paid on our standard payroll schedule

✓Incentive Pay – KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only

✓Benefits – Health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program

✓Retirement Contributions – 401(k) employer sponsored plan and contributions

✓Health Savings Account HSA – Employer contributions

✓Paid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year). Active military team members are also provided up to five (5) paid workdays per calendar year for military training, drill, or related short-term service obligations

✓Paid Holidays – Thirteen paid holidays per year

✓Professional Development – Training, certifications, or career development investments tailored to specific roles and development plans

✓Discounts – 10% housing discount (*select communities)

✓Pet Insurance - Discounted options

✓Team Member Assistance Fund – For team member qualifying events when criteria is met

✓Vacation Travel Incentive Program – travel/vacation voucher for team members when key tenure milestones are reached

✓Stipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team members

✓Other Perks and Allowances – Work clothing allowances, referral bonuses and team events, anniversary gifts

About the Role

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Greet residents and guests as they enter the building
Answer phone calls with courtesy and route to the appropriate associate as needed.
Ensure amenities are in tour condition prior to leasing office opening each morning
Manage deliveries by documenting arrival information and notifying residents within 24 hours.
Report to management any safety concerns, hazardous conditions, or maintenance needs
Assist other tasks as assigned by the property manager
Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
Maintain organization and cleanliness of work area
Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.
Embrace Mills values and apply to all areas of responsibility

Requirements

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High school diploma or GED preferred
Valid drivers license and proof of insurance required
Previous concierge or guest services experience preferred
Reliable transportation

This description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.