Medical Receptionist

Fully RemoteRemotemid

Medical ReceptionistHealthcare Non-Clinical

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Quick Summary

Overview

Job Overview We are seeking a motivated and empathetic Medical Receptionist to manage patient bookings and medical administration for a remote-first healthcare practice. Key Responsibilities Schedule,

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Medical ReceptionistHealthcare Non-Clinical

We are seeking a motivated and empathetic Medical Receptionist to manage patient bookings and medical administration for a remote-first healthcare practice.

Responsibilities

~1 min read

→Schedule, confirm, and manage patient appointments via phone and online booking systems
→Handle patient enquiries via phone, email, and messaging platforms
→Capture and update patient records accurately in the practice management system
→Process medical aid authorisations and claims administration
→Liaise with healthcare providers, specialists, and medical aids on behalf of patients
→Manage virtual waiting room coordination and patient intake forms
→Ensure patient confidentiality and compliance with POPIA and healthcare regulations

Requirements

~1 min read

1+ year of experience in medical reception or healthcare administration
Familiarity with medical aid schemes and authorisation processes
Proficiency in practice management software (GoodX, Elixir, or similar) is advantageous
Excellent communication skills with a warm and professional manner
Strong organisational skills for managing high volumes of bookings
Discreet and trustworthy when handling sensitive patient information
Reliable home office setup with stable internet connection
Matric certificate required; medical admin qualification preferred