Service Planner - Pest Control (Nairobi)

Rentokil Initial:

Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Key requirements

● A diploma or degree qualification in any business course

● 2–5 years of experience in service planning, operations coordination, administrative or a related role, preferably in the pest control industry.

● Understanding of Health & Safety (H&S) protocols related to pest control operations.

● Strong knowledge of pest control services, chemicals, and regulatory compliance

● Excellent verbal and written communication skills to interact with customers, supervisors, and management.

● Strong ability to plan, schedule, and coordinate service tasks effectively.

● Ability to proactively address service issues, customer concerns, and operational inefficiencies.

● Familiarity with service routing, planning, and scheduling tools such as ICABS or similar service management software.