Director, People Business Partner

About the Role 

Restaurant365 is looking for a Director, People Business Partnership to shape and lead how our People team partners with the business. This is a high-impact leadership role for someone who thinks strategically, operates with urgency, and knows how to build a PBP function that scales. 

You'll serve as a trusted advisor to senior leaders, lead and develop a team of People Business Partners, and drive the processes, playbooks, and operating model that make great partnership possible. Equally important — you'll champion the way AI and modern tools are changing what great HR looks like, modeling and embedding AI-forward ways of working across the team. 

• Lead, coach, and grow a high-performing PBP team — setting clear expectations, building capability, and creating a culture where great partnership is the standard 

• Serve as a strategic People advisor to executives and senior leaders, translating business priorities into workforce, talent, org design, and leadership strategies that actually move the needle 

• Own and drive workforce planning, org design, talent management, succession, and performance processes across multiple functions and growth stages 

• Build, refine, and operationalize the PBP model — including playbooks, tools, templates, and operating rhythms that improve consistency and scale across the team 

• Act as a senior escalation point for complex and sensitive employee relations matters, balancing business needs, employee experience, and risk with sound judgment 

• Partner closely with FP&A, Talent Acquisition, Total Rewards, and People Ops to ensure People strategies are connected, coordinated, and driving real outcomes 

• Champion the adoption of AI, automation, and people analytics tools — identifying opportunities to simplify workflows, deepen insights, and free the team up for higher-value strategic work 

• Lead the people side of change — restructures, leadership transitions, and org changes — with clear communication and steady change management 

• 12+ years of progressive HR/People experience, with deep HRBP experience supporting senior leaders in high-growth, matrixed organizations; SaaS or pre-IPO experience strongly preferred 

• 5+ years leading, managing, and developing People Business Partner teams with a track record of raising the bar on quality and impact 

• Proven ability to build and scale HRBP/PBP operating models, processes, and playbooks that improve consistency, effectiveness, and business partnership 

• Strong executive presence and the credibility to give senior leaders honest, direct counsel they trust — including on sensitive talent, org, and leadership matters 

• Solid employee relations experience and the judgment to navigate complex, sensitive situations with care, fairness, and appropriate risk management 

• Genuine enthusiasm for how AI is reshaping the People function — and demonstrated experience using AI, automation, and digital tools to improve HR workflows and quality of work