Service Technician (Remote)

United States·Albanymid

Service TechnicianSkilled Trades & Field Services

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Quick Summary

Overview

Service Technician (Remote) *** The Ideal Candidate will be located in the Albany, NY area *** Location: The RT Depot is located in East Rutherford, NJ. Schedule: 4/10s, Monday, Tuesday, Thursday,

Technical Tools

Service TechnicianSkilled Trades & Field Services

What We Offer

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✓Responsible for installing and maintaining our products in a safe, timely, and accurate manner.

✓Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc.

✓Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP.

✓Maintain proper parts and supply levels in company service vehicles and proper paperwork standards.

✓Communicate with customers to ensure product performance meets customer’s expectations.

✓Efficiently and professionally service customers’ needs, training and coaching them on the system as needed.

✓Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out)

✓Position may include night installation work; schedule will vary based on customer demand & install schedule.

Requirements

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Requirements

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Must be 21 years of age with a valid driver’s license
High School Diploma or Equivalent
Ability to work within a team environment
Ability to problem solving customer issues for install and service
Ability to perform basic mechanical and/or electrical duties
Strong customer focus and ability to respond to challenging customer situations in a positive manner
Must meet Restaurant Technologies’ Fleet Safety requirements and maintain a clean driving record
Ability to carry 50 pounds by hand
Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
Ability to climb up and down a ladder as high as 20 feet in the air

Nice to Have

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Vocational Training

#LI-RB1

What We Offer

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Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.

Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.