Connecticut - Supervisor- Yale University Bookstore Merchandise (Full-time)

Barnes & Noble College is seeking a creative, driven, adaptable, and customer-focused team member to work every week, year round for at least 30 hours each week as a full-time Supervisor in the General Merchandise department. The Supervisor in GM may assist customers with school supplies, electronics, dorm, convenience, gifts, and clothing while assisting the management team with the daily operation of the store. You will be a subject matter expert for the GM, but must also remain knowledgeable of other operational areas to provide outstanding customer service.

A Supervisor in General Merchandise will need a high level of energy to work in a multi-faceted department ensuring the appeal of the selling floor and displays and the availability of merchandise.  You must be knowledgeable about department and store operations, and provide outstanding customer service to the academic and co-curricular community.

• Maintain a presence on the sales floor to hang, fold, shelve, peg merchandise to a particular standard using a planogram or general merchandising guidelines. 
• Ability to use department specific technology such as CORE or Intrepid to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.
• Greet customers, describe merchandise, recommend products, and finalize sales.
• Clean the store and merchandise to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.
• Full-time positions require availability to work at least 30 hours on a weekly basis year round.  Schedules may be set or vary to meet the needs of the store.
• Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

• 2+ years’ experience in a retail setting preferred or a graduate of the Best Seller Program.
• Candidates must be a minimum of 18 years of age to be considered for employment.
• Outstanding customer service skills to match customers to products that meet their needs.
• High-energy, friendly personality, with strong communication skills to interact with a variety of people.
• Basic reading, writing and accounting skills required.
• Strong interpersonal, creativity, and problem solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.