Patient Access Representative

Become a part of REL's newest business line! We have multiple clients with scheduling needs for their patients. Come be apart of a remote team that takes care of our clients, and their patients getting scheduled for all of their medical needs.

Handle 80-120 IB calls per day, accurately scheduling clinic visits, imaging, surgeries, labs, and infusion services

Perform off-phone auditing, pre-authorization duties, and OB calls as required

Ideal candidate will be:

medical scheduling experience greatly preferred

ready to join a fast-paced team

able to multi-task

talented at customer service

strong listener and proactive attitude to meet patient needs and escalate as required by Client processes and safety standards

has patience and is calm and helpful

has a great phone voice and an empathetic tone

Is able to implement changes quickly and maintain strict organization

Is able to be a great team player

Is willing to grow with BPO and stay on the team with longevity