Associate IT Developer

• Participate in developing and maintaining large scale web applications, as per industry standards and best practice
• Design interfaces to improve user experience, and translate UI/UX wireframes to functional mobile and web elements
• Write maintainable, testable, and performant software in creating the entire platform, end-to-end
• Implement and deploy a robust set of services and APIs to power applications
• Integration of the front-end and back-end aspects of the application
• Optimization of the application for maximum speed and scalability
• Troubleshoot and debug to optimize performance

• As an RQ product and technical expert you fully understand its technical capabilities and limitations, and can communicate them in non-technical terms
• Actively work with the rest of Engineering team to ensure feature upgrades, new developments and bug fixes are formally tested and documented
• Perform quality assurance process for all RQ products using formal automated and manually best practices
• Implement specific customizations requiring technical backend updates within timelines, setup client instances, and support development of RQ products

• Resolve support issues in a timely manner (based on defined SLAs)
• You will respond to assigned customer requests and issues as the highest priority (within defined SLAs)

• Run requirement gathering sessions with internal teams and external stakeholders for incoming custom projects
• Communicating clearly and effectively collaborating with team members to create long-term solutions for customers
• Participating in code review and performing extensive testing to ensure high-quality software through code profiling
• Building reusable code and libraries for future use
• Write unit test plans and provide coordination and support of testing using different tools
• Maintain technical documentation and training material
• Research and suggest competitive features, applications, and processes
• Stay up to date with new technology trends, and suggest options to enhance user experience within the product ecosystem

• Leave things better than you found them. Schedule time in your calendar to challenge current processes and build new ones that bring value
• Regularly meet with other members of the RQ team to keep abreast of current customers and their requests, and new product pipeline
• Provide expert customer insight to the Sales, Onboarding and Success Teams on what innovations and improvements should be top priority to enhance the user experience, product capabilities and features
• Develop yourself. Grab a book, listen to a podcast, take a course – choose what area of your career you’d like to build and commit to it

Job Type: Full-time

Benefits:

• Extended health care
• On-site parking

Schedule:

• Monday to Friday