Lead, Patient Access

• →Provides daily direction, guidance, and support to team members to ensure effective workflow and productivity.
• →Trains and mentors team members on department processes, procedures, and job responsibilities.
• →Reviews and audits team member work for accuracy, completeness, and compliance with established standards.
• →Serves as a designated backup to the Manager and assumes appropriate leadership responsibilities during the Manager’s absence.
• →Serves as a resource for team members by answering questions, resolving issues, and providing guidance on daily operations.
• →Assists the Manager with the development, review, and implementation of departmental policies and procedures.
• →Represents the department at meetings and communicates relevant information to the team when the Manager is unavailable.
• →Assists the Manager with the preparation and completion of annual performance evaluations and 90-day performance evaluations.
• →Schedules radiology examinations by telephone across all modalities, accurately screens patients, and determines the appropriate examination based on clinical and scheduling requirements.
• →Provides patients with accurate and pertinent information regarding scheduled examinations, preparation requirements, and other applicable instructions.
• →Performs other duties and responsibilities assigned to support departmental operations and organizational needs.

• →None

• Previous radiology scheduling experience required
• Knowledge of all radiology modality scheduling preferred (Mammography, Ultrasound, MRI, CT, DXA, Pain Management)
• Strong verbal/ written communication skills
• Excellent phone etiquette and customer service skills
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail
• Ability to collaborate effectively and build strong working relationships with other departments
• Previous leadership experience preferred

• High School Diploma or GED

Compensation is between $26.50 and $28.00 per hour.

In accordance with Colorado law, the range provided is Invision Sally Jobe's reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will receive applications on an ongoing basis and will remain open until filled.