Rise24d ago

ISP Network Engineer

Cebu City,Cebu CityFull Time Employee (On-call / Shift)mid

IT & AdministrationNetwork EngineerInfrastructure & Cloud

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Quick Summary

Overview

RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners.

Technical Tools

IT & AdministrationNetwork EngineerInfrastructure & Cloud

RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we maintain a benchmark for reliability and installation speed. Our culture is built on transparency and ownership, where team members are encouraged to exceed expectations and advance the country’s digital landscape together.

A Network Engineer I will typically have at least 1 year experience in a hands-on networking role, along with a relevant degree (or 3 years+ of vocational experience). They will complete complex structured/standard tasks and assist more senior engineers in non-standard activities. They should have a strong understanding of IP networking concepts that would be roughly equivalent to CCNA/JNCIA level.

Provision and troubleshooting of all basic services across different regions

Dedicated Internet
Shared Internet
Carrier Ethernet/L2 services
New Product Deployments
Participate in the On Call, Night Shift, and weekend roster
Understand all common network alerts and their impact
Answer Support/NOC queries unaided
Deploy new devices following the template config of other devices
Assists in investigating and resolving network problems
Carries out agreed operational procedures of a routine nature
Handle client calls when needed or through our hotline using softphone applications to provide basic troubleshooting guidelines such as performing MTR or isolation test