Payroll Specialist

📍 Location: Medellín, Colombia (supporting U.S. & Canada payroll)
🧾 Function: Payroll / Accounting

Roca Alliances is a specialized recruitment and operations partner for the technology sector, building high-performance teams across Latin America for leading global companies.

In this role, you’ll join a cross-border team supporting a global organization with employees across the United States and Canada. The company operates in a fast-paced, compliance-driven environment where accuracy, accountability, and employee trust are essential.

We’re looking for a detail-oriented Payroll Specialist to support end-to-end payroll operations across the U.S. and Canada.

You’ll play a key role in ensuring payroll is processed accurately, on time, and in full compliance with all applicable regulations. This position partners closely with HR, Accounting, and Finance to maintain data integrity, resolve payroll issues, and continuously improve processes.

This is an ideal opportunity for someone who thrives in a high-volume environment, takes ownership, and enjoys solving complex payroll challenges.

• Process semi-monthly payroll for U.S. and Canadian employees
• Ensure accurate calculation of wages, overtime, bonuses, commissions, and deductions
• Maintain payroll data in systems (e.g., ADP) and validate information before processing

• Manage payroll inbox and respond to employee inquiries (pay discrepancies, deductions, direct deposit, etc.)
• Review and process payroll-related changes, including new hires, terminations, and benefit updates

• Reconcile payroll data, accounts, and tax filings; investigate and resolve discrepancies
• Process payroll-related journal entries and support month-end close activities

• Ensure compliance with U.S. federal, state, and local payroll regulations, as well as Canadian requirements
• Support payroll tax filings, amendments, and corrections (including W-2c)
• Maintain accurate payroll records and documentation for audit readiness

• Support year-end processes, including W-2 preparation, reconciliation, and reporting
• Assist with tax registrations and compliance filings as needed

• Partner with HR and Finance to ensure accurate employee data and payroll alignment
• Guide employees on payroll-related questions

• Identify opportunities to improve payroll processes, controls, and documentation
• Support audits and continuous improvement initiatives

• 3+ years of experience in payroll administration or a similar role
• Strong knowledge of U.S. payroll laws, regulations, and tax compliance
• Experience working with payroll systems (ADP or similar)
• Solid Excel skills (formulas, reconciliations, data validation)
• close attention to detail and accuracy
• Ability to manage multiple priorities in a deadline-driven environment
• Strong problem-solving and communication skills
• Experience handling sensitive and confidential information

• Experience with ADP Workforce Now (WFN)
• Experience in processing Canadian payroll
• Exposure to multi-state and local tax registrations and amendments

Your day typically includes managing the payroll inbox, responding to employee inquiries, and gathering updates such as new hires, terminations, and benefit changes. You’ll prepare and validate payroll data, collaborate with HR and Finance, reconcile payroll and tax information, and support reporting and compliance activities.

Throughout, your focus is on ensuring accuracy, resolving issues proactively, and keeping payroll operations running smoothly.