HR Pre-Employment Screening Coordinator

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The HR Pre-Employment Screening Coordinator serves as the primary point of contact for candidates during the pre-employment screening process. This position is customer-service focused, proactively reaching out to candidates by phone, email, and text to ensure background check forms and drug testing requirements are completed accurately and on time. The Pre-Employment Screening Coordinator keeps the hiring process moving by following up on outstanding items, communicating status to hiring managers, and providing candidates with a responsive, professional point of contact throughout the screening process.

Responsibilities of Position:

• Serve as the primary point of contact for candidates throughout the pre-employment screening process
• Proactively contact candidates by phone, email, and text to ensure background check consent forms and required documentation are completed accurately and promptly
• Coordinate and confirm drug testing appointments, ensuring candidates understand testing locations, requirements, and deadlines
• For CDL and non-CDL driver candidates, complete FMCSA Clearinghouse pre-employment queries and pull motor vehicle records (MVRs), forwarding results requiring adjudication to the regional compliance staff
• Follow up with candidates who have not completed required forms or testing, escalating delays to hiring managers and regional compliance staff as needed
• Track and update candidate status in the applicant tracking and driver compliance software, providing timely eligibility updates to hiring managers
• Communicate professionally and courteously with candidates to explain pre-employment requirements and address questions or concerns
• Coordinate with third-party background check, MVR, and drug testing vendors to confirm receipt and status of results
• Maintain accurate, organized records of all candidate communications and outreach efforts, including Clearinghouse and MVR documentation
• Identify recurring delays or bottlenecks in the candidate screening process and report trends to the HR Compliance Manager
• Perform job duties in compliance with all local, state, and federal regulations — including DOT/FMCSA driver hiring requirements — and company policies
• Perform other duties as assigned

Supervisory Responsibility:

• This position will not manage employees

Skills & Abilities Needed for Position:

• Must possess a professional demeanor and excellent telephone etiquette
• Must be organized and detail-oriented with the ability to manage a high volume of outbound calls and follow-ups against time-sensitive deadlines
• Ability to work in a fast-paced environment while maintaining accurate, organized records
• Must work efficiently and effectively, both independently and as part of a team
• Must display a high level of initiative and follow-through to ensure timely completion of candidate requirements
• Effective verbal and written communication skills
• Ability to maintain and update candidate tracking spreadsheets and reports in Excel
• Maintain a high level of confidentiality with all candidate and employee information obtained within scope of employment

Experience & Knowledge Needed for Position:

• Computer proficiency in Outlook, Excel, Windows, and Microsoft applications
• Prior customer service, call center, or high-volume outbound phone experience preferred
• Previous experience with background checks, drug testing coordination, FMCSA Clearinghouse queries, or motor vehicle record (MVR) review a plus
• Working knowledge of DOT/FMCSR (Federal Motor Carrier Safety Regulations) driver hiring requirements preferred 

• On-the-job training on background check and drug testing systems, driver compliance software, FMCSA Clearinghouse query procedures, MVR review procedures, and candidate communication procedures (provided)

Physical Requirements in a Regular Workday:

• Rarely lifting/carrying/pushing/pulling a max of 10 lbs

• Continuously working inside and office environment
• Continuously sitting; rarely standing/walking

Additional Working Conditions/Aspects:

• Ability to work flexible hours; expected to work nights and weekends as needed
• Legally eligible to work in the United States
• Valid driver’s license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.