Operations Lead - Billing, Reconciliations, & Buyouts

Our mission is to empower independent supply stores with best-in-class technology. Think of your local hardware store or mom-and-pop nursery—these are our clients. From paint to lumber to flooring, over 200,000 such stores across the country sell over $1T of building materials annually using outdated, on-premises systems. We’re aiming to help them modernize so that they can continue to thrive.

Backed by leading investors including Battery, Bessemer and CRV, we've raised $48M across four rounds and are growing quickly: We're live in over 500 stores across the USA, Canada, and the Caribbean, and integrated with over 20 industry partners. Our team is made up of builders, sellers, and industry veterans with a shared goal: to bring modern technology to an overlooked industry.

We're looking for an Operations Lead to come own the money side of Rundoo — invoicing, billing reconciliations, and contract buyouts, start to finish.

Here's the honest version of this job: it's part operator, part detective. 🕵️ A lot of days you'll land on a number that doesn't quite add up and think "wait… why?" — and then happily go down the rabbit hole through contracts, bank feeds, Slack threads, and spreadsheets until you've got the full story. If that sounds genuinely fun to you, please keep reading.

You'll report to our Operations Manager, work side-by-side with our small-but-mighty ops team, and partner with Finance and Sales all the time. This is a fully remote role, open to candidates based in Metro Manila or nearby provinces such as Cavite or Laguna.

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    A get-to-know-you chat with Amanda, our founding recruiter.

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• Complete a short take-home assignment involving a messy set of invoices/payments, where you’ll find and explain what’s off.

• Have a deeper conversation with our Operations Manager about how you approach detail-heavy, dig-in-and-find-out work.

• A chance to connect in person at BGC, Makati, or Alabang.

Day-to-day, you'll work closest with our small-but-mighty ops crew:

• Sydney - I’m an engineering graduate from La Salle who brings a systems mindset to operations. I tinker with building hydraulics, solve differential Rubik’s cubes for fun, and devour dystopian novels.

• Angie - I studied financial management at Far Eastern University and have nearly a decade of experience with local and multinational companies. I love traveling and trying new things.

• Pauline - I bring ten years of laboratory and quality-assurance experience, plus more than six years in data management.

• Criselda - I studied business administration and operations management, began my career in customer support, and spent nearly three years in outsourced operations before joining Rundoo. I’m an anime fan, Potterhead, cat person, and enthusiastic traveler.

A few folks across Rundoo you'll get to know well:

1. Amrit (Head of Data Science)

2. Vidhan (Head of Product)

3. Our Account Executives

1. Andrew (CTO): studied computer science & humanities at Stanford, worked as a software engineer at Apple and head of engineering at Anova; danced with the SF ballet (where he met his wife)! 🩰

2. Nick (CEO): studied math & computer science at Stanford; worked as a trader at Bridgewater & Citadel and as a PM at Google & Enigma; distantly related to the founder of the Hershey company 🍫

We've raised $48m across four rounds:

1. A $2m pre-seed led by Kent Bennett at Bessemer with participation from Plug & Play, Quiet Capital, and Sequoia.

2. A $5m seed led by Caitlin Bolnick Rellas at CRV.

3. An $11m series A led again by Bessemer and CRV.

4. A $30m series B led by Battery.