Senior Success Architect- Health and life Sciences Industry

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• →Solution Design & Architecture
  • →8+ years of experience in software, system, or enterprise architecture.
  • →Expertise in Salesforce products, platform capabilities, technical governance, and best practices.
  • →Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.
  • →Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices.
  • →Familiarity with vertical-specific solutions among retail, manufacturing, education, non-profit (preferred).
• →Communication & Leadership
  • →Ability to assess business objectives, propose solution options, and drive stakeholder alignment.
  • →Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.
  • →Skilled in creating clear, visually compelling design documents for diverse stakeholders.
  • →Proven ability to lead discussions, influence decision-making, and advocate for best practices.
  • →High proficiency in English.
• →Strategic Thinking & Problem Solving
  • →Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation.
  • →Provide data-driven insights on customer success stories and industry trends.
  • →Passion for continuous learning and staying ahead of emerging technologies.

• Expertise in Industry Clouds
  • Strong knowledge of Health Cloud and Life Sciences Clouds, including Unified Patient/Member Record, Care coordination and Management, Patient engagement, Appointment & Program Management, Industry Data Model, Security and Compliance, OmniStudio
  • Strong Knowledge in the following Clouds is a plus: Consumer Good Cloud (including TPM), Manufacturing Cloud, Non Profit Cloud, Loyalty Management, Public Sector Sector Solutions, Education Cloud
  • Ability to configure and optimize these features to meet business needs.
• Data Management & Integration
  • Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules, and data governance best practices.
  • Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica), and third-party connectors.
• Secure & Scalable Architecture
  • Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations.
  • Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.
  • Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations, and suboptimal sharing and security model configurations.
• Salesforce Development
  • Hands-on experience with APEX programming, Visualforce, and Lightning Web Components (LWC).
  • Ability to develop and optimize custom triggers, controllers, batch jobs, and asynchronous processing.
  • Familiarity with governor limits and best practices for efficient code execution.
• System Integration & Extensibility
  • Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures.
  • Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect and Event Relay.

• Required: Salesforce Admin, Salesforce Advanced Admin, Service Cloud Consultant, Health Cloud Accredited Professional
• Desired: Platform App Builder, Platform Developer 1, Certified Architect Credentials (Application and System Architect), OmniStudio Consultant, Agentforce Specialist

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

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